PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,431 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,431 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“PetLab products are the only cleaning products that truly remove pet odours and stains. I have been able to remove cat urine from a leather lounge- zero smell no damage to my lounge! Dog vomit and urine from wool carpets. Very impressed”

Helpful Report

Posted 3 years ago

“I use Pet Lab for a male cat that sprays in the house. Nothing worked as well as this product. I am very happy and my son is going to order to use on his fake grass! Thank you!!!”

Helpful Report

Posted 3 years ago

“I have an older cat who suffers with anxiety - so sometimes nervously pees when he's stressed out. On beds! I've tried all kinds of stain & smell removal with vinegars & detergents - you name I have tried it. Never seems to get rid of that undetectable smell that he returns to for a quick nervous pee. I was so impressed with PetLab's Double Strength Urine Stain & Odour Remover - it smells lovely & absolutely removes stains (even really old ones) from fabrics, doonas, sheets & mattresses! I've happily re-ordered. Can't recommend PetLab's products highly enough.”

Helpful Report

Posted 3 years ago

“Very quick delivery, happy with communication received from PetLab would purchase from them again.”

Helpful Report

Posted 3 years ago

“Very effective product range. I relied heavily on this range during the toilet training period. Now that my little ones are fully toilet trained, I use the enzyme clear and disinfectant cleaner when changing over my grass patch as I live in an apartment and have no water supply on my balcony. Such great products and highly recommend the range.”

Helpful Report

Posted 3 years ago

“I have received my products. Unfortunately the outdoor product has not removed the stains from my pavers. It smells very nice, but didn't remove the white stains. I followed the instructions twice, but little success. The product for inside, seems to have worked.”

Helpful Report

Posted 3 years ago

“I'm currently looking after a couple of unsexed male dwarf rabbits and if you know about rabbits, they can be very territorial. They release a very obvious odour that is very hard to get out. Although it hasn't completely taken the smell away, its the only product that has helped the most without giving me a chemical headache.”

Helpful Report

Posted 3 years ago

“Great scent, finding it helpful to discourage marking”

Helpful Report

Posted 3 years ago

“I purchased my first home from cat lovers, they had six cats🤔 Not only did the product remove existing cat urine smell in my new homes carpets, used left over to treat areas outside. For horrific odour Recommend cleaning carpet with water extraction then drenching carpet... cover carpet with plastic drop sheet 36hrs. Saved me thousands on new carpet.”

Helpful Report

Posted 3 years ago

“Great product !! Does it exactly at it says. I use the daily cleanser / deodorising Spray as my daily clean up spray now. It’s brilliant !!”

Helpful Report

Posted 3 years ago

“I find your product fantastic they really do work. Keep up the great work”

Helpful Report

Posted 3 years ago

“This is an amazing product, and works as stated. Thank you”

Helpful Report

Posted 3 years ago

“Great Products.”

Helpful Report

Posted 3 years ago

“Extremely happy with this product. I have two cats who sometimes miss their litter tray and this product eliminates the odour. Amazing stuff!”

Helpful Report

Posted 3 years ago

“Very good”

Helpful Report

Posted 3 years ago

“After using every other product on the market and home remedies. I decided to give Pet lab a go. Wow I could not believe how great this product is. It totally got rid of the smell of urine from my new puppy’s mistake’s. I have also ordered the disinfect and this is also fantastic at leaving my home clean and smelling great. Thank you Pet lab”

Helpful Report

Posted 3 years ago

“Great product. I have 2 indoor cats and a new puppy. It works wonders on puppy accidents.”

Helpful Report

Posted 3 years ago

“I have tried every pet odour and stain remover I could find. PetLab does exactly what it says it does! Will never buy any other odour & stain remover from anywhere else again. Not only it does what it says, but it smells so good!”

Helpful Report

Posted 3 years ago

“This product smells really nice and fresh. Arrived quickly and does exactly what it should do. The smells have disappeared.”

Helpful Report

Posted 3 years ago

“We just got new puppy and order this product. I am really happy with the minor accidents inside and no smell. The outside grass is loooking good and no smells love it. 🤗👏”

Helpful Report

Posted 3 years ago

PetLab is rated 4.8 based on 2,431 reviews