PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,426 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,426 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

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“I only leave reviews if a product is worth value and works PETLAB WORKS! I was at wits end with the smell on carpet and after taking appropriate measures thoroughly cleaning the area first and then applied PETLAB generously as recommended to reach the concrete as well, it works! I'm now a regular buyer due to its value for money. Thanks Alison”

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Posted 1 year ago

“I have a fake grass area in my backyard and rely on PetLab to disinfect and keep it clean and smelling great. Great value for money and it works !”

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Posted 1 year ago

“Never used a better product on pet stains.This product is brilliant and leaves no trace of urine”

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Posted 1 year ago

“Fast efficient service.”

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Posted 1 year ago

“This product got me through when my puppy was peeing on the carpet in my house . She is 10 months old now , but by the time she was 4 months she Was house trained. I've had dogs my whole life and house training has never been as easy as it has been with using your product . Thank you 😊 very happy puppy and mum Sharyn”

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Posted 1 year ago

“Great product to eliminate odours and discourage the dogs peeing indoors”

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Posted 1 year ago

“I was so surprised but the products do what they say they will do. My carpets look better than they have in ages and the puppy now goes where she is supposed to go. I can welcome people into my home without worrying about puppy smells. It's great”

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Posted 1 year ago

“beautiful perfume.excellent cleaner and disinfectant..will buy more guys”

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Posted 1 year ago

“We ordered PetLab following the installation of artificial grass in our back garden. Our two small dogs use the grass as their toilet from time to time and PetLab has eliminated the urine smell making it a much more pleasant place to be. We have now reordered the product as we have found it to work and it’s easy to use.”

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Posted 1 year ago

“I was definitely hesitant to purchase the product but after reading all the positive reviews I thought I would put PetLab to the test. The product is amazing. When you run a cat and kitten rescue, the litter can become quite smelly quite quickly and some babies will have accidents. Highly recommend this product”

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Posted 1 year ago

“Fantastic products. Have both products as per photos and use them religiously, wish I had found them years ago with 2 rescue dogs 😃”

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Posted 1 year ago

“Fantastic products and service, my delivery came much faster than I expected. The product I purchased not only got rid of the cat smell but left the rug smelling fresh for weeks after. Save the waste and cost.”

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Posted 1 year ago

“We recently just moved house and unfortunately our two older cats have decided that everywhere other than the litter tray has been their way of dealing with the move! Add onto this a new puppy and our house basically smelt like a litter box! I’ve been trying different products from the pet shops but still the cat urine smell has always remained. Enter PETLAB, this stuff is amazing, my couch cushions, pet beds and rugs have completely returned to smelling normal again, infact, this stuff smells so good! As a pet owner of two cats and now two dogs, I will always have a permanent supply in my laundry from now on.”

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Posted 1 year ago

“Awesome product. Was sceptical at first. But puppies don’t go back to the place once I spray the area. Highly recommend. It’s worth the price having spent so much money on supermarket brands that claim they work and don’t. This product is a lifesaver! ❤️❤️❤️❤️❤️”

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Posted 1 year ago

“This product REALLY does work. I had used every supermarket pet odour remover and none worked only masked for a day but petlab is worth eveey cent. Am a repeat customer as extremely satisfied with the results”

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Posted 1 year ago

“I use Pet Lab’s E.N. Zyme stain and odour remover, for our artificial turf, we have two dogs and this is the only product that removes the odour. It lasts a few weeks before reapplication is needed.”

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Posted 1 year ago

“Fantastic products, I purchased urine remover and washing liquid. I was at my wits end with dog smells in the house and courtyard and had tried numerous products that only worked temporarily until I tried yours. I am very impressed and have now ordered the disinfectant as well. Used some of the laundry liquid to wash the tiled floor and was more than happy with the results”

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Posted 1 year ago

“I have been attempting to get rid of the urine smell from a reusable pee mat with no luck (soaked and washed it four times with my regular detergent). I then purchased the eco laundry liquid and only had to wash the mat once to remove the odour. Thank you pet lab for an exceptional product.”

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Posted 1 year ago

“We have tried many different pet odour and stain remover products before but none have been as successful as Petlab, the urine smell in the carpet has disappeared and the carpet has a clean fresh aroma. We have also used outdoor turf disinfectant and been amazed at the removal of the built up urine smell.”

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Posted 1 year ago

“Absolutely magic Got rid of the odour on my pavers I can throughly recommend this product 😀”

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Posted 1 year ago

PetLab is rated 4.8 based on 2,426 reviews