PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,418 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,418 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

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“I love these products, I have a female boxer and a fairly small area so sometimes on hot days the urine smell is bad.. since I found the Petlab products I no longer have this issue. the disinfectant and the odour remover are a great pair for me. they smell great and I know they are safe for my turf and my dog. I use them around once a week, a good soak with the odour remover then the following day the disinfectant thnaks guys”

PetLab 5 star review on 20th August 2023

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Posted 1 year ago

“I ordered a large Grubby Paw door mat I saw online for my new puppy and loved it so much I just ordered an extra large mat 🐾 Excellent product”

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Posted 1 year ago

“Absolutely love Petlabs cleaning solutions, but I am undoubtedly impressed with the new rubber Broom. It cleans up the dog hair so well and doesn't just push it around like conventional brooms. This product is 10/10”

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Posted 1 year ago

“The stain & odour remover is amazing! Does what it is meant to do, without the chemical smell. Leaves my house smelling clean and fresh”

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Posted 1 year ago

“I ordered Pet stain and odour remover and I am very impressed by this product. We have a 2 year old rescue who suffered terribly, hence she had no hygiene training at all. We still have occasional accidents or bad days, but the product has been a godsend for us. Thank you Ty. Annette, Boronia 3155.”

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Posted 1 year ago

“Fantastic products!”

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Posted 1 year ago

“Good product, happy with purchase and excellent customer service.”

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Posted 1 year ago

“I love this product .. I have 2 male chiuahuas who like to pee on everything.. I used the stain and ofoohr remover on bed base and then the deodorant and they have been back .”

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Posted 1 year ago

“Fast delivery , products are quite good but my cat still keeps peeing in the same places! Took 5 days to receive a reply to my query , by which time I had gambled and bought the twin pack and Healthy Habitat and Urine and Odour Remover , only to find out they are not a deterrent. A bit disappointed.”

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Posted 1 year ago

“There was a problem with my order which was resolved. The product however did not work on my dog stains. The company refunded my money very promptly.So Poor rating for product but very good rating for the company.”

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Posted 1 year ago

“PetLab has safe and organic products, no nasties, no harm to the environment they work and smells good too, definitely love it!”

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Posted 1 year ago

“This is the best product to get rid of pet toilet smell from fake lawn.”

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Posted 1 year ago

“Love the smell and that it actually does erase the urine smell, however my dog still insists on 3 particular places in the house to relieve himself. Nothing seems to deter him☹️”

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Posted 1 year ago

“A truly great product that works. I use both the laundry liquid and the urine and stain remover. My Danes towels and bedding are always left fresh with no "doggy smell" and with 2 new puppies that think my mats are the world's biggest pee pads the stain remover has been a lifesaver. Highly recommend the product if you love dogs but prefer not to live in a house that smells like a kennel.”

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Posted 1 year ago

“We are very pleased with the result of the stain removal. Thanks ACP”

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Posted 1 year ago

“The best products that I have used to rid your house of those annoying animal smells especially male cat urine. I have been using the E.N. ZYME SOLUTION STAIN & ODOUR REMOVER for some time now and find it to be very efficient in ridding the house of cat smells. I have just started using HEALTHY HABITAT and find that to be the best general purpose cleaner available.”

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Posted 1 year ago

“used once so far hasnt gotten rid of the smell but has cut it in half worth using again happy so far most defiantly working will 100% recommend to others 👍👍”

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Posted 1 year ago

“Amazing product!! Smells fantastic and has stopped my naughty puppy peeing in the same spot!”

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Posted 1 year ago

“Great product gets rid of the wee smell an stains would highly recommend”

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Posted 1 year ago

“Absolutely wonderful products if you own animals. Have used and tried so many different things to remove cat urine odour and petlab products are the only ones I found truly work. Give them a go you will not be disappointed.”

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Posted 1 year ago

PetLab is rated 4.8 based on 2,418 reviews