PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,417 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

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“I recently bought the laundry liquid and the pet blanket to keep on top of the accidents our 4 month old puppy has on her daybed and when sleeping on the sofa. Both of them work extremely well! Since trying these products out I’ve ordered the artificial turf cleaner to get rid of the lingering urine smell on her pet loo. I’m confident this product will work after trying many cleaning solutions.”

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Posted 8 months ago

“In our home we care for many foster dogs and cats with new animals regularly arriving. This means toileting issues are revisited over and over, and over again. In the midst of all this trying to keep our home a pleasant place for both humans and animals to live has been an incredible challenge for the eight years we have been fostering. Just to add to the challenge, living a low tox life is also a high priority for us. Now, finally, Petlab has given me that edge I have so desperately sought after and needed! I am so grateful for these products and the wins they are creating for our family home. So simple to use and so efficacious. Our grateful thanks for your innovation and hard work!”

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Posted 8 months ago

“I’ve tried many products in the past only to be let down. I was sceptical at first but decided to give your product a try. Best decision ever! It truly delivers! I’m a convert. 😁”

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Posted 8 months ago

“Very happy. We have 4 cats, a dog and 3 kids and this works a treat! No left over artificial lemon smell after other cleaner too”

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Posted 8 months ago

“We moved in to a place that previously housed many cats and their associated smells were overwhelming to say the least. Petlab has helped so much. It’s taken a few doses but the smell is now tolerable. (Unfortunately the cats lived on unsealed concrete for many years so very ingrained odour)”

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Posted 8 months ago

“Hi your products are the best I have ever had you have saved my home from smell that pet owners have , thanks for your great help and my Eddie says thank you too he now has a sweet smelling home to live in too”

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Posted 8 months ago

“Not 100% convinced yet. Read all the reviews and thought it would be great. Dog still peeing in same spots. Only that I have had time off and am being more vigilant with taking dog outside.”

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Posted 8 months ago

“First time using these products and they are fantastic! We are first time dog owners and had no idea about that urine smell from our puppy. I had tried a mixture of vinegar, baking powder and water but it didn't help at all. So thought I'd try these products. We are extremely happy with them and they smell really good. Our friends noticed the difference in the smell too. I even recommended your products to my sister in law in NZ. Thank you”

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Posted 8 months ago

“The Pet Lab urine and odour spray was AMAZING! Used it on carpet in own new house (Puppy was not used to carpet and found it very attractive). It worked brilliantly. Repurchasing!”

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Posted 8 months ago

“I've said it once and l will say it again this product is truly Amazing”

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Posted 8 months ago

“We just got our sweet little Smooch (Bernedoodle) and as amazing as she is in getting to potty on her fake grass mats there are naturally mishaps. I ordered Petlabs enzyme solution before she even arrived in preparation for this and it is now our official go to for all of her accidents! So far it has worked a treat on all areas. Will definitely be reordering in bulk this time. We also got the artificial grass disinfectant too and again super happy with the product. Will be taking both supersized. 😝🫣”

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Posted 8 months ago

“I bought Petlab because of the accidents our puppy had while toilet training. The smell disappeared almost immediately. Will definitely buy again if the need arises.”

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Posted 8 months ago

“Hi our beautiful puddles is 16 yrs now so she has the occasional accident and I have tried every other product on the market and have found petlab the best it truly works”

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Posted 8 months ago

“Great product, eliminates odours and stains just as they advertise, only thing it doesn't do is discourage cats from going back to the same spot and re-marking. So I am having to re-treat constantly since the cats just keep going back and doing it again. I've ordered another big lot though as it does smell amazing and it completely gets the cat urine smell out of everything.”

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Posted 8 months ago

“I would recommend their products”

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Posted 8 months ago

“After trying another off-the-shelf product which was a waste of time and money, PatLab solution actually worked!! The cat urin smell is now almost completely gone from the skirting board and I can't tell you how happy I am about it.”

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Posted 8 months ago

“I have been using your Stain and odour remover for over 2 years and love the product my synthetic grass wee mats have no odour at all and I will continue purchase the product .”

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Posted 8 months ago

“At first I thought this would be expensive, especially if it didn't work. It is totally worth it as it has significantly reduced my problem of my older dog making a mess. Well done Petlab.”

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Posted 8 months ago

“New puppy = lots of little accidents. I wanted something that would not harm my floors OR the puppy. I can truly say we've never been happier than when our PetLab products arrived.”

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Posted 8 months ago

“We have purchased several PetLab products, including the enzyme cleaner, deodorant, laundry detergent & the concentrated enzyme cleaner. All of the products have been fantastic in terms of cleaning up dog & cat messes as well as getting rid of the smell from urine. Will definitely continue to purchase these products!”

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Posted 8 months ago

PetLab is rated 4.8 based on 2,417 reviews