PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,426 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,426 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This product is excellent and is by far the best I have tried on the market for my cat that like to mark its territory. Definitely recommend!”

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Posted 1 year ago

“PetLab cleaning products are absolutely amazing. The smell is fabulous! And the cleaning products are amazing for our really stinky fake turf lawn which our 2 doggos love to spread their wee and poo all over 😂 I love how fresh it is after we use the products and it lasts for quite a while before we have to do it again. Really good value for money to get rid of the smell and sanitise the whole area.”

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Posted 1 year ago

“This product has changed my life 🤗 Petlab is awesome 👍”

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Posted 1 year ago

“PetLab products are fabulous! So glad a friend recommended them to me. My daughter just got a Border Collie puppy and so I purchased the PetLab starter kit for her as soon as she told me. It has been so helpful while the puppy is house trained. I particularly love the PetLab Stain and Odour Remover Spray as it’s so easy to use and actually works unlike other products I’ve tried. The house is odour free and smells so good after using it. Thank you PetLab for creating such wonderful safe products at such great prices!”

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Posted 1 year ago

“Really like the mat, just wish was a bit bigga. Thanx Jo🙂🐕”

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Posted 1 year ago

“I am loving this stuff! We recently had artificial turf put down and my only concern was the potential smell form our dog weeing on it- Petlab has been amazing, it smells lovely! I have put it into a bulk sprayer and lightly spray the lawn every few days- perfect! It was also great for cleaning up the cats spew! Would highly recommend”

PetLab 5 star review on 18th January 2023

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Posted 1 year ago

“My sister in law told us to get your products. My cat is still poo and wee on carpets. I have soaked area with water, used both bottles to spray, followed the directions. Nearly out of product just after a few weeks. I can’t get the smell out still. I don’t know if I’m doing anything wrong. Or how to stop my cat. Frustrating”

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Posted 1 year ago

“Loved the product, after using it I have no puppy smells. I would certainly be recommending this product”

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Posted 1 year ago

“This product atually works! We have a new puppy who basically has NO bladder control yet. Pet Lab stain and odour remover has been a LIFE SAVER!!!”

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Posted 1 year ago

“My staffy loves the blanket, and it looks great on our couch! Bosley is one very happy customer.”

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Posted 1 year ago

“Hi my name is Sarah I highly recommend this product. I have a dog who was once a puppy and lost of wee accidents 😂 about to get a new puppy so just ordered some more. Great product!!!”

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Posted 1 year ago

“Has saved the carpet, couches, car seats and rugs from our new puppy whilst toilet training.”

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Posted 1 year ago

“Nervous first-time dog owner! Love my 8-week old border collie but I didn’t know how l was going to cope with her little accidents. Thank goodness l stumbled across PetLab and, more importantly, that all the glowing reviews are true. No residual smell or stain. I should have been born a dog, with my sense of smell. If l can’t smell it, it’s not there!”

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Posted 1 year ago

“Great products! Stain remover is excellent, pet friendly disinfectant smells great. The mats are awesome!! Love love love PetLab!”

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Posted 1 year ago

“I order both the e n zyme solution stain and odour remover and I also get the healthy habitats pet safe disinfectant and I use it on my little French bulldog puppies inside fake turf toilet. each day I give it a l wash with warm water dishwashing liquid rinse it off (as per instructions but it doesn't get rid of the smell)and then I get my PETLAB spray bottle and I spray both the front and back of the fake turf inserts and they are a lot cleaner a lot fresher and does not leave my house smelling like a doggy toilet and I love helping local businesses!🐾🥰 THANKS PETLAB”

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Posted 1 year ago

“Bought a Grubby Paw Feeding Mat and a Grubby Paw Door Mat and they work really well in trapping dirt and water. Harry (my 30kg Rottweiler x Staffy) loves lying on it too - it has become his go-to spot during the day! I found the Feeding Mat a bit small but that's because Harry is a messy drinker and needs a wider surface area to catch all his slobber! Overall a great product and I'll be buying some extras to rotate around.”

PetLab 5 star review on 17th January 2023

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Posted 1 year ago

“No smell and old dogs urine gone in loungeroom... Best product I've had...I'll order some more soon”

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Posted 1 year ago

“I just installed artificial lawn and the urine smell on hot days was very off putting despite everything I tried . A friend recommended I use The Pet Lab plus outdoor / Turf Disinfectant and having done that am very happy with the results .. no more urine smell. It smells fresh and as an added bonus no harm to my two dogs. Great product highly recommend. Thanks Shane”

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Posted 1 year ago

“I purchased the Healthy Habitat (concentrate) a few months ago and found it to be very good in terms of general cleaning 'spray & wipe' product More recently I purchased the Urine Stain & Odour Remover (concentrate) and found it to be very effective in removing Odours from my concrete floor when my dog has accidents from time to time. +++ and supporting locally made products”

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Posted 1 year ago

“Works very well and smell awesome”

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Posted 1 year ago

PetLab is rated 4.8 based on 2,426 reviews