PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,427 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,427 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

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“First I tried with a product that I bought in the supermarket. It didn’t work because the stain was there. After I received the petlab spray, it was magic. You need to spray all the area and when it is dry the odiar and the stain is not there anymore. I recommend to everyone that have pets in the house. Now I’m calm that I have this product for any accident of my pet.”

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Posted 2 years ago

“Unfortunately it hasn't worked, although I find it helps with the smell, it has not stopped my cat spraying in same place every day. It takes a lot of product, barely used a week and almost gone. I will not be purchasing again.”

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Posted 2 years ago

“Great products that clean up and leave a nice fragrance on our artificial turf.”

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Posted 2 years ago

“Yes I am loving it. Made a big difference with puppy. My daughter has now ordered for her puppy”

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Posted 2 years ago

“Delivery excellent. I find the product does its job really well I have 2 dogs and I find the product easy to use in my garden areas.”

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Posted 2 years ago

“Used it on old stains on carpet 2 weeks ago , I went over the carpet 3 times with it . So far I think it has done a great job just waiting a few more weeks to see if the stains resurface.”

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Posted 2 years ago

“Wonderful cleaning products.”

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Posted 2 years ago

“Best products that genuine do what they claim! Worth every cent for an odour free house.”

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Posted 2 years ago

“This is the best product I've ever used. Value for money too. Quick service too! Very happy thank-you”

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Posted 2 years ago

“New puppy is taking a long time training. The concentrate made it so that I could have a bottle made up in several locations”

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Posted 2 years ago

“Good company prompt service, the product just didne work.”

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Posted 2 years ago

“Simple to use.100% removed the smell of cat urine from carpet in the back of car (wagon). Took 2 applications, after diluting 25mls into a 500nl spray bottle and still half of the spray bottle left. Couldn't be happier.”

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Posted 2 years ago

“Very happy with the pet-safe disinfectant I ordered and have reordered this week.”

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Posted 2 years ago

“I emailed cancelling my delivery & I have an email saying order is on its way. I canceled due to financial difficulties & now you’ve made a bad situation worse by not stopping the transaction like requested”

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Posted 2 years ago

“Really good product and I love that it’s a concentrate. quick delivery.”

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Posted 2 years ago

“Really good product and I love that it’s a concentrate. quick delivery.”

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Posted 2 years ago

“Very happy so far with product”

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Posted 2 years ago

“Good communication and delivery time.”

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Posted 2 years ago

“Excellent product. My ancient 19.5 year old Bengal has frequent accidents on the pavers in our outdoor area and I've tried just about everything trying to get rid of the smell. My daughter recommended Petlab and I've got to say it's brilliant! No more smell even though I couldn't really flush the pavers first as recommended...I just sprayed on liberally after wiping over with a damp paper towel. I've just bought the 5 litre bottle now after starting with the 1 litre. Thank you Petlab, you've saved my sanity and given me back my sweet smelling laundry and outdoor room!”

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Posted 2 years ago

“All PetLab cleaning products are truly amazing! But my favourite would have to be the 3-in-1 disinfectant spray, it doesn’t harm your furniture, smells divine and is so easy to use. You simply spray and leave it without even having to wipe it up! And most importantly, I love knowing I’m using products that won’t harm my pup. Thanks PetLab for all your incredible products.”

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Posted 2 years ago

PetLab is rated 4.8 based on 2,427 reviews