PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,417 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

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“I purchased your product as our dog lives in our house and on our furniture and at times it does smell like DOG. After using your PetLab washing liquid the dog smell no longer overpowers our nostrils and the fur is has disappeared. Thank you very very much for supplying this wonderful product.”

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Posted 1 year ago

“PetLab Laundry Liquid lives up to everything it claims. I have a LAB doggy daycare & boarding & mobile dog wash. As you can imagine clothes, bedding & towels are constantly in the washing machine, but used to still have a wet dog smell. There is no trace of doggy smell or dog hairs now Pawfect product!!! Thanks PetLab 🐾🐶”

PetLab 5 star review on 22nd September 2023

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Posted 1 year ago

“good and courteous service, with competitive pricing”

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Posted 1 year ago

“good and courteous service, with competitive pricing”

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Posted 1 year ago

“Enzyme urine stain & odour remover an excellent product that does what it says and it,s an Australian company Well done petlab”

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Posted 1 year ago

“Hi I love the muddy paws mat But my dog is just eating it I have had to put it away Grrrrrrrrr”

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Posted 1 year ago

“I love your product s best thing I have ever had”

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Posted 1 year ago

“Amazing products that actually work, I won’t use anything else now!”

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Posted 1 year ago

“Our elderly cat has been leaving some unpleasant urine odours. Thanks to PetLab’s E.N.ZYME solution stain and odour remover, we have no smells (except maybe a ‘new car’ smell). Thank you.”

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Posted 1 year ago

“Not only it smells amazing, it cleans better than my floor cleaner. Proof it works is I made the mistake of cleaning where the pee pad goes, and my pup couldn't find her scent and decided to make a new toilet spot. I never leave reviews either, but I love this stuff, I'll even buy it as a cleaner”

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Posted 1 year ago

“Great products they do what is advertised very satisfied thank you Pet Lab😊😊😊”

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Posted 1 year ago

“We have used The PetLab Healthy Habitat (pet-safe Disinfectant cleaner)throughout our girl's development from little pups peeing in the house to just using it as a floor cleaner/deodoriser now that they are adults. Smells great and does exactly what it promises to do. Two puppies and lots of accidents along the way, yet our house and carpets have remained clean fresh-smelling thanks to this product. I even use it to keep the kitty litter box smelling fresh knowing it also kills bacteria too. We have artificial turf and also love the E.N.Zyme solution stain and odour remover in combination with the Outdoor/Turf Disinfectant which keeps bad odours at bay and keeps the garden smelling clean, fresh and inviting. Easy to apply, works exceptionally well.”

PetLab 5 star review on 21st September 2023

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Posted 1 year ago

“I have just received the PetLab Grubby Doormat and it is perfect for inside the door for the dogs to step on to after being outside when they have wet or dirty feet. One of our Goldie's loves it that much she likes to sleep on it. The mat looks and feels beautiful. I have now ordered the Laundry Liquid and can't wait to try it. Well done!”

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Posted 1 year ago

“Loving all my PetLab products! Healthy Habitat is a great all round cleaner and disinfectant that is safe around our babies. I’m always so scared of strong cleaning products around my dogs but I’m so glad I’ve found one that works so well to get grime away and is safe too. Grubby Paw Mat is so soft and easily washable. Handy to have at the entrance into the home for those wet days when those paws are extra muddy! We also use ours under their bowls as a food mat. Pet Hair Rubber Broom is the best broom…ever! Fur doesn’t stick to the broom but it also doesn’t brush fur around like a conventional broom. It collects more dirt and fur too so your floors look cleaner…for a little while anyway till the fur accumulates again. 😜 #proudhuskymum!”

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Posted 1 year ago

“I’m so happy with my purchase of the doggy doormat! It looks great, feels lovely underfoot, and does a great job of drying off those little paws. It washes up brilliantly. Teddy loves to lie on it too ❤️”

PetLab 5 star review on 20th September 2023

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Posted 1 year ago

“I found this product the best I've used to date. I need to do it a couple more times if it all comes out I would give it 5 stars. It certainly looks a lot better but I only bought 1ltre to try so I probably need a two ltre bottle to get it all out. It's been a couple of weeks since I used 1ltre on my dogs urine stains some look better the rest is still there first it seems to fade then given some time they just come back up like when your carpet is steam cleaned! I have already done them three times. I bought the $80 two pack as they said you may have to do it 4-5 times before It's gone so I will give it a couple more go's and keep my fingers crossed. If that doesn't work I'll be asking for my money back as they promise 45 days I'm also happy to take photos. Unfortunately after using the product for the 6th time it looks good then about a week later the stains come back up, not as bad but their still not gone! After spending so much money I would like a refund as the product didn't work the way it was marketed. Regards Christine Folkes”

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Posted 1 year ago

“Happy with these products I have purchased. As a small family business I found they work for us. I use them in our category and my kitten rooms. No harsh smells, great for the animals and people.”

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Posted 1 year ago

“Happy with the eco laundry liquid, when wash it leave nice smell I wash the soft toys , blanket and dog bed will buy more soon”

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Posted 1 year ago

“I absolutely love these products! After years of spending thousands on other enzyme cleaners and disinfectants just to be disappointed with the results, I was so glad to find PetLab. Nothing else works like their enzyme and odour remover. My house smells amazing, my floors are clean and my pugs love it.”

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Posted 1 year ago

“The PetLab washing liquid and urine stain/odour remover work really well, I want to try the artificial turf urine odour spray next.”

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Posted 1 year ago

PetLab is rated 4.8 based on 2,417 reviews