PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,417 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

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“We have four dogs so there are accidents at times on the carpets from the two youngsters. I have tried so many different products including regular professional carpet cleaning, but the stains always come back and so does the smell. Until PetLab. No more smells and no more stains. Best product ever. I will never be without it. We don't have to replace our carpets after using PetLab.”

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Posted 1 year ago

“Love the eco wash for all my pet bedding towels and puppy pee pads- gets all the stains and smells out! The urine destroyer is great on my cats litter box too! Overall very happy customer!”

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Posted 1 year ago

“Our backyard doesn't smell anymore thankyou ty @ petlab. Highly recommend this product”

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Posted 1 year ago

“PetLab are a great professional company. The urine and odour control do what they say it does and leaves a nice fragrance. PetLabs delivery is spot on”

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Posted 1 year ago

“Absolutely love PetLab products. I won’t use anything else now for washing pet bedding and cleaning accidents. I highly recommend and have suggested it to many family and friends already!”

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Posted 1 year ago

“Can't fault what is in the product it bloody works. I use it on all materials especially my dogs beds and the artificial grass. Its harmless to my furniture and the cats don't mind it. Thanks”

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Posted 1 year ago

“My pup loves travelling in the car in his new sash. Impressed with quality and quick delivery.”

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Posted 1 year ago

“This is an excellent product. I had some serious urine smells in my carpets from my 22 year old incontinent cat and PetLab products cleared away all the smells. Just spray over the area and the smell is gone. I love it!”

PetLab 5 star review on 13th November 2023

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Posted 1 year ago

“I was so excited to find The PetLab and their products because I'm super conscious of keeping our furbabies safe with all the cleaning products we use. I love that we can use their products stress-free because we know they're 100% safe and they do a fab job. The E.N Zyme spray has been our savior whilst toilet training our pups”

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Posted 1 year ago

“After years of my dogs peeing on my paving i tried petlab to try and remove the smell. Ive tried so many different product Petlab got rid of smell. Will use for now on.”

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Posted 1 year ago

“Really excellent product, arrived quickly, smells really pleasant, and neutralises the dog wee smell in our small yard, both on the garden and the astroturf Thanks!”

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Posted 1 year ago

“This business supplies excellent products. They are quick and reliable and their goods are always very well packed. I particularly like the floor cleaning products especially as about a month ago my cat was not behaving himself very well - an understatement - so the items stocked by this company seem to have solved this problem. Thank you PetLab - you are the greatest!!”

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Posted 1 year ago

“Fantastic products! I have astro turf in the back yard which can get real stinky after heat and rain, with 3 dogs. Enzyme cleaner is great for this, easy to apply as well as outdoor turf disinfectant Also use on carpet for puppy accidents, and the laundry wash is good for all the doggy smells. Eco lab products are the bomb! So glad I found these products”

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Posted 1 year ago

“Great products, easy website to navigate. The shipping & packing is always on point.”

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Posted 1 year ago

“I’ve been using PetLab Enzyme cleaner and outdoor disinfectant to treat my artificial lawn of the odour left by my dogs urine for a few years now . PetLab are a great company to deal with and your orders are dispatched and received within a few days of ordering.”

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Posted 1 year ago

“It really works. No bad smells. I have two recalcitrant Dashchund boys who refuse to be house trained. Theyve given the floorboards a hard time! If it wasn't for petlab I don't know what our house would smell like.”

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Posted 1 year ago

“Smells so nice and great at cleaning up puppy and kitten accidents! A fabulous Australian product. I’ll definitely be buying more!”

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Posted 1 year ago

“Great product. I love that it is made from natural ingredients and it smells really nice. It works great takes away the puppy pee smells.”

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Posted 1 year ago

“The best if used, great smelling, works great I’ve just ordered the big bottle of turf spray”

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Posted 1 year ago

“Love my PetLab products cleaners but wish the the sturdy spray bottle had an on/off selection in the trigger for extra safety when using around children.”

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Posted 1 year ago

PetLab is rated 4.8 based on 2,417 reviews