PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,430 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,430 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product cant rate it highly enough. Will happily recommend this to everybody”

Helpful Report

Posted 3 years ago

“My artificial turf backyard has responded very well to the PetLab treatment. No more odour, surrounding pavers refreshed too. Not sure how long to leave between treatments but will definitely use again.”

Helpful Report

Posted 3 years ago

“Love it and it really works! Used it on an area where my male cat had sprayed years ago and it removed the smell and discolouration.”

Helpful Report

Posted 3 years ago

“I have been using your Enzyme Solution Stain and Odour Remover for a while now and have just placed my third order with you . I have 5 cats who often leave nasty smells around and your product is so good to help get rid of the odours.I especially like it for the little wee accidents and my ( desexed ) toms who still insist on marking their place !! Thank you for developing such a great product. Never any problems with deliveries”

Helpful Report

Posted 3 years ago

“At last, an Australian product! A brilliant product, that cleans like nothing else I have ever bought! And bloody hell, I have spent so much money, wasted on other products!! I will now be able to have visitors again, I’m being truthful, Petlab, cleans so well, and it has a really pleasant odour, so now when my sister asks to come visit, I can , comfortably say “ of course, any time’” no more kitty pee stains and no more pee stinks in my home!!!”

Helpful Report

Posted 3 years ago

“My cat has been going through a territorial stress due to other stray cats coming outside and spraying which is causing my cat to spray inside the house.Tried evrything we could find on Google , also medication given by the vet to calm him down. We used the stain and odor remover which helped in removing the scent of his pee so the frequency of spray has reduced significantly , may have to repeat a few times to get him to stop. So far a good product which doesn't intoxicate you or your house .ordered my second bottle .”

Helpful Report

Posted 3 years ago

“The products are incredible! We have a new 8 week old puppy who is going through toilet training (in an apartment with carpet eek!) and I purchased the starter kit with enzyme spray and healthy habitat. I was drawn to the product being 100% natural and safe for pets. I went through my enzyme spray in a week - it has a beautiful vanilla scent and IT WORKS. There have been zero stains, and being able to use the healthy habitat disinfectant makes the place feel clean again - I also use it out of the balcony to clean (this is where our pups grass patch is). I would highly recommend - and GET THE BIG BOTTLES! Fantastic products!”

Helpful Report

Posted 3 years ago

“My family and I appreciate your cleaning products especially the cleaning and odour eliminator for our puppy’s toilet. We originally bought the starter twin pack, and, now have just received the 5 litre bottle new order. Congratulations on running an Australian business too.”

Helpful Report

Posted 3 years ago

“Great product really does exactly what it says .Removes old stains as well as the new.”

Helpful Report

Posted 3 years ago

“PetLab solution would great for dogs but think there could be improvement for cats.. It may stop people smelling areas used by my cats but it doesn't stop them going back to area. They can still smell they have been there. Lemon Myrttle could be added to the solution for a better scent and deterrent. Nicer scent than what is being used at the moment.”

Helpful Report

Posted 3 years ago

“Great customer service & great product!”

Helpful Report

Posted 3 years ago

“A new pup started peeing on our furniture, indoor plant pots, and curtains. Then the older dog started to do the same. I tried everything to get rid of the smell in order to re-train them. This amazing enzyme product saved me from locking the dogs outdoors 24/7!!! It works immediately and my house now smells normal, the stains on couches and carpets are gone, and the dogs no longer pee in the usual areas because they can’t smell their own urine!!! Amazing!!!!!!?”

Helpful Report

Posted 3 years ago

“Amazing product”

Helpful Report

Posted 3 years ago

“Extremely impressed with these product's They do what the provider promises”

Helpful Report

Posted 3 years ago

“Awesome products, totally removed all odours from my artificial turf. So easy to apply and such a pleasant smell.”

Helpful Report

Posted 3 years ago

“To One and All, Having used the urine odor solution I have no hesitation in recommending this product. In the past I have used 'Ecozyme', a commercial so-called urine odor solution, vinegar and home-made solutions ... all were to no avail in doing what I expected. The PetLab solutions beat the lot ! It even has discouraged my dog to piss on the same spots which were on a concrete apron carport under cover. Overall ... highly recommended. D.Knox, J.P. 14-Oct-2021”

Helpful Report

Posted 3 years ago

“Love this product does what it says it does great great Use it on all little accidents works a treat”

Helpful Report

Posted 3 years ago

“Really effective and smells amazing.”

Helpful Report

Posted 3 years ago

“PetLab Urine Stain & Odour Remover has a very natural and pleasant scent. It eliminated the odour when I found cat spray around the building and house. I bought the concentrate and it was easy to dilute and store. I have 2 cats that spray and the odd feral tom that visits the farm. Once sprayed on the area, the distinctive odour is completely eliminated and doesn't return. I haven't used it on any stains yet to vouch for that.”

Helpful Report

Posted 3 years ago

“It works. Ordering more.”

Helpful Report

Posted 3 years ago

PetLab is rated 4.8 based on 2,430 reviews