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Petalina Ltd Reviews

4.9 Rating 1,179 Reviews
99 %
of reviewers recommend Petalina Ltd
Read Petalina Ltd Reviews
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Phone:

01372 722239

Email:

help@petalinadolls.co.uk

Location:

55 Ashley Road
Epsom
KT18 5BN

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Petalina Ltd 5 star review on 5th February 2018
Constanze
Petalina Ltd 5 star review on 10th January 2018
Michelle
Petalina Ltd 5 star review on 27th November 2017
Chueva Olga
Petalina Ltd 5 star review on 21st November 2017
Natalia
Petalina Ltd 5 star review on 1st November 2017
Cassandra
Petalina Ltd 5 star review on 11th September 2017
Susan
Petalina Ltd 5 star review on 29th August 2017
Ruth
17
Anonymous
Anonymous  // 01/01/2019
I love the doll. She looks so realistic!
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Posted 7 years ago
Thank you for your review. A great doll choice too. Kind Regards Cate.
Posted 7 years ago
I have issues with ordering and this typically gets resolved quickly. The team has excellent customer service/communication. I always get a reply the next day with any inquires or assistance I might need being an international customer. :-)
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Posted 7 years ago
Excellent service.
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Posted 7 years ago
Thank you for your review. Kind Regards Cate.
Posted 7 years ago
My daughter's gift arrived so fast! thank you very much for your professionality, she was so happy :)
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Posted 7 years ago
Thank you for letting us know. We rely on our couriers a lot so feedback like this is very helpful. Kind Regards Cate.
Posted 7 years ago
What can I say? Great products and very helpful staff who answered my query promptly. My granddaughter will be thrilled on Christmas morning.
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Posted 7 years ago
Thank you for you review. We hope she loves them. Kind Regards Cate.
Posted 7 years ago
The clothes arrived within 2 days. They are beautifully wrapped with pink tissue paper inside the box.
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Posted 7 years ago
Thank you for your comments Sandra. We always try to present a gift not a parcel. Kind Regards Cate.
Posted 7 years ago
The whole process of choosing, ordering, paying and delivery was very straightforward and easy. The items arrived very promptly and in good order. The products themselves are very high quality and will give hours and hours of enjoyment to my granddaughter. Thank you.
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Posted 7 years ago
Thank you for your review. We are pleased to hear you are happy. Kind Regards Cate.
Posted 7 years ago
The availability of the doll (in stock), the ease of using your website, the ordering process, and the time it took to actually ship were excellent. The doll was delivered to our house in less time than I thought it would take and it is a wonderful item. Our youngest granddaughter will love it at Christmas. We normally don't order overseas but I highly recommend Petalina, Ltd. for great service and products. Thank you. Donald Rogers Milton, West Virginia (USA)
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Posted 7 years ago
Thank you for your review of Petalina. We are so glad she arrived safely and by the sounds of it super fast. Kind Regards Cate.
Posted 7 years ago
I would just ,ike to say how pleased I am with the whole expreiance of shopping at petalina dolls.co.uk the oder arrived very quickly and was well packaged and we just love the doll also good value compared to other sites selling the same dolls thankyou for your help with the discount code and hope to be back soon regards mandy
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Posted 7 years ago
Thank you for your review. We are glad you love the Petalina experience. Kind Regards Cate.
Posted 7 years ago
Fast service, nice doll, thank you
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Posted 7 years ago
Thank you for your review. Much appreciated. Kind Regards Cate.
Posted 7 years ago
I was looking to find a really pretty doll for my granddaughter and I came across this website. There is so much information given and so many dolls to choose from, all beautiful. I chose sienna muffin doll , which has lovely features and will suit a three year old perfectly I think. Looking at all the beautiful dolls took me back to my own childhood, and I am expecting a second doll today, a Hannah one, which I tell myself is for my granddaughter in a couple of years, but it really is for granny I think. I don't think it will be my last one either. A great company with a personal touch. Thank you.
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Posted 7 years ago
Thank you for your touching review. Little Muffins are perfect for a first proper doll and I look forward to hearing if Hannah makes it to your granddaughter! Kind Regards Cate.
Posted 7 years ago
I’ve used Petalina quite a few times for purchasing a doll, clothes and dolls furniture for my daughter. Each time I have been impressed by how easy it is to use their wedbsite, the speed of delivery and the beautiful way each garment is packaged in addition to the high quality of the products. On the one occasion I needed to contact customer support, I found them to be extremely helpful and they resolved my issue without quibble, keeping me up to date every step of the way. I can’t recommend Petalina highly enough. Thank you
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Posted 7 years ago
Thank you so much for sharing your experience with Petalina. It means a lot to us. Kind Regards Cate.
Posted 7 years ago
well stocked & friendly helpful staff. speedy delivery....one very happy customer
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Posted 7 years ago
Thank you for your review. The dream bunks were very popular this year. Kind Regards Cate.
Posted 7 years ago
Perfect shopping experience to match the perfect doll for my little girl. Seamless transaction with international shipping to Australia. Extremely happy customer and the doll exceeded expectations, so beautiful.
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Posted 7 years ago
Thank you for your review. We are so pleased you love your purchase. Kind Regards Cate.
Posted 7 years ago
Quality good, delivery quick
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Posted 7 years ago
Thank you for your review. We always appreciate it. Kind Regards Cate.
Posted 7 years ago
vERY SATISFIED WITH THE WAY MY ORDER WAS PROCESSED. THE DOLL WAS EXACTLY AS DESCRIBED.
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Posted 7 years ago
Thank you for your review. Portia is a lovely doll choice. Kind Regards Cate.
Posted 7 years ago
Excellent service with quick delivery time.
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Posted 7 years ago
Thank you for your review. We always appreciate it. Kind Regards Cate.
Posted 7 years ago
I recently purchased Hannah Loves Party Glamour for myself to be my Christmas gift . I always purchase a gift for me that I know I will love. 🤗 Hannah arrived well packaged and fast on her long trip to California. I only let myself have a quick look when she arrived because I am hoping to wait until Christmas this year to take her out of her box. I'm not very good at waiting. 😊 I have always been pleased with my orders from Petalina's and know I can trust Cate to take care of a problem if that ever happened. That is very important when ordering from another country. I look forward to taking Hannah out of her box. I love her side parted hair and picture her with many bows to match her outfits.
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Posted 7 years ago
Thank you for your review. I hope Hannah Party lives up to your dream on Christmas morning. Kind Regards Cate.
Posted 7 years ago
I’ve used Petalina for years and have never been disappointed. They have a fantastic range of dolls and accessories. Always a joy to browse the website. Great products and service. Hopefully many more years of shopping ahead.
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Posted 7 years ago
Thank you Sarah for sharing this with us. The many more years of shopping for you has made me laugh. Kind Regards Cate.
Posted 7 years ago
Order was easy. Delivery great. Clothes beautiful. Thank you.
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Posted 7 years ago
Thank you for your review. It is always appreciated. Kind Regards Cate.
Posted 7 years ago
Petalina Ltd is rated 4.9 based on 1,179 reviews