“We were very pleased with the deal we got and for the extremely helpful staff who helped us through the selection and purchasing process. Have already recommended Peter Vardy to several friends.”
“Service was excellent. Was kept informed at all stages. Gareth was able to answer any queries I had. Very impressed with everything. I will be recommending peter vardy to my friends.”
“My wife and I had been involved in a car accident (not our fault) and we visited Peter Vardy showroom on Seafield Road Edinburgh looking for a replacement vehicle. The staff were brilliant especially Jamie and Jason the young salesman. They were sympathetic to our predicament and worked hard to help us find a vehicle to suit our needs and price. They also sorted temporary insurance so we could travel home to Eastbourne with peace of mind. There was no pressure to purchase a vehicle but their friendly attitude and expertise helped put us at ease which gave us confidence that they wanted any purchase to be the right one. The car we chose was ready for collection clean, serviced, taxed and MOT’D in less than 24hours. We have been contacted since returning home to make sure we were happy with the vehicle purchased. We can only give them 10 out of 10 well done.
We would highly recommend them to anyone who was looking for a new or pre owned vehicle. Well done.
Rev Raymond and Caroline Sowersby
Eastbourne East Sussex”
“From the very first time i stepped into the Peter Vardy showroom, it was welcoming, professional, and nothing was to much trouble for any of the staff whom approached me, The Motability specialist Jacqui McGarry, her professionalism, and product knowledge was second to none, a credit to Her,
I would not hesitate in recommending Peter Vardy to any car Purchaser.”
“I bought my first car from leith peter vardy dealership last Wednesday, and I am very happy with the car I purchased. The service was outstanding, Matthew Orrock left no question unanswered. He was very helpful when it came to choosing my car and was able to answer in detail every question myself and mother fired at him! Overall I had a great experience with peter vardy and will definitely be back in the future!”
“well I am very disappointed happy to take you money and I have tried to call to get some answers [twice] and still waiting for a call back I have 30years of Vauxhall and dealt with many garages all over the country and this is not the best”
Hi David, I'm sorry to hear your questions have been unanswered. I understand this is now being looked into by the relevant managers who will be in touch to discuss further. Thanks
“the guys at peter vardy couldnt of done more to help me get my first car. they was so helpfull and done everything the could to make it happen. they kept me upto date with everything they was doing. I would recommend anyone to head here for a car. thanks agian guys.”
“No complaints whatsoever. First time i'v bought a brand new car and the whole process was hassle free and exciting. The staff were brilliant,from sales to handover,I couldn't find fault. Would definately recommend Peter Vardy to family and friends.”
“My experience with Vauxhall has been brilliant. They staff are very pleasant and always kept me up to speed with the news of my car. Eddie has been a great to deal with....my past experiences with carsales guys havent been great and i always find them very pushy....but i never at any point felt this with Eddie at all. Well done.”
“Car Salesperson Marco at Seafield was very helpful, friendly and polite. Good experience nothing was too much trouble. Overall very efficient service.”
“From start to finish the experience I received from Peter Vardy, Lang Stracht Aberdeen was exemplary. Quick efficient service but still very professional. Made to feel important, salesman Justin was a pleasure to deal with and very helpful and attentive The presentation stage was also brilliant with Robert carrying on the exemplary service previously provided by Justin. Trying to get the wife now trade in her vehicle using Peter Vardy who I CAN'T RECOMMEND ENOUGH.”
“Was very impressed with your set up. All staff I met were very courteous and helpful. Would not hesitate to recommend Peter Hardy to my freinds, family and colleagues.”
“Not knowing anything about cars I was a bit nervous about purchasing a new one. I needn't have worried since everything was done for me from choosing the car through to driving it away.
I was very pleased with the assistance I received from Eddie when choosing the car and from Jason when I called to pick it up. I've also received a further call to make sure everything is ok. Should the after sales service be this good then I will be very pleased.”
“Have only given a normal score as I am very disappointed in the service i have received. There has been a catalogue of issues that I have had to deal with and these are detailed below.
I wasnt offered a test drive of the vehicle.
When i went to collect the vehicle there was an issue with the road tax.
There was no MOT certificate with the vehical and it took over a week for this to arrive.
No one looked over the vehicle with me.
There was no spare wheel with the vehicle, and after i was told it was in and went to collect it, it turned out to be the wrong size of wheel.
A couple of days after i picked up the car a wheel hub fell off. This has now been replaced.
I have tried at least six times to speak to a manager but still waiting.
The boot shelf didnt have wires to allow it to raise when the boot was opened.
The forms detailing your three and five year service plans all had the wrong mileage intervals on them.
I feel a company such as Vardy's should conduct their business much more professionally than this. My car should have been ready for the road and all the documentation should have been in place prior to me picking it up. I also feel i should have been given the courtesy of being allowed to speak to a manager to air my concerns.
I am sorry to be negative but in light of the above I am sure you understand the reasons why this review is so negative.
Rev. Dairmuid Meredith
Car registration:- SP11 NRU”
Hi Diarmuid, I'm sorry to hear your unhappy with the service you received. I believe Megan is dealing with your issues and will be happy to help you have this resolved asap. Thanks
