“It was our first purchase from Peter Vardy, Dalgety Bay. We were pleased with the ease of process as well as the vehicles available to look at. Added to this the staff were always willing to assist wherever possible.”
“Great deal, very helpful staff. I would have given the ten out of ten for the survey however the link to the server kept telling me they were performing routine project management and to try again later. I still cant access this server through the email.”
“Just an update of the review I posted last week. Had a bit of a hiccup with the car I bought.
Bought a car from Peter Vardy last year at Hillington and all was ok . We dealt with Bobby McDonald who it was a pleasure to deal with. We went back to buy another car there and asked for Bobby again to be told he was now in Motherwell. We went there to specifically to deal with Bobby ... ( Cheeky wee chappie ,, )
We paid a bit extra for the upmarket model only to find there was no Bluetooth. Scott brown sorted this out in minutes and was just a bit of a hiccup.. was a bit miffed at first but now quite chuffed again by the backup I received.
Would definitely go back for another when there due to upgrade again, and would deal with bobby again.
He is a credit to Peter Vardy and no pressure selling , hence the reason we went back to deal with him .
Not often ive had the pleasure to go back to a car store and actually walk out with a smile on my face ,
I would recommend this company highly as its not often you hear good things about car dealerships .
Thanks again guys
I wineberg”
Hi Irwine, I'm sorry to hear of the issues you have experienced with our Motherwell dealership. I believe our Sales Manager Scott Brown has rectified your issues. If you require any further assistance please let us know on customerservice@petervardy.com, Thank you for your review.
“I live 80 miles away so I bought the car on the video presentation alone, while the car itself is fine there has been promises made that haven't been met. The two key promise that is in place I only got one and they said they would send the other one on to me, now they tell me there is no second key and they are in the process of trying to source one. When I got the car home I discovered there was no jack, wheel brace or tool kit, also the manual in the car was for a different model than mine. After numerous phone calls I am getting nowhere. They were quick to take my money off me but are not too quick in sorting out the issues, getting fobbed off is a regular occurrence, I am quickly running out of patience.”
Hi Mr Whitelaw, I'm sorry to hear of the issues you have experienced. We have your issues in hand and our Management team will be in touch within 48 hours. Thanks for your review.
“Freindly and very helpful staff that took the time to ask about our needs in a mobility car especially Mr Paul Johnstone nothing was a bother to him and he took care of all our needs”
“There were fuses missing from the fuse board so had to run back and get them put back in.the car was not properly clean . Now when there is any mist and you look at the side off the car you can see where the stickers had been . I am now wishing I ha not bought the car. I feel I did not get a good deal and I know that I will not bye another car from that garage. It is not Byers remorse I just don't feel I have made a good purchase .”
Hi Mr Watson, I'm sorry to hear of the issues you experienced. I believe our Manager Ally has been in touch and resolved your concerns. If you require any further assistance please don't hesitate to contact us at customerservice@petervardy.com. Thank you for taking the time to leave a review.
“This is my second car from Peter Vardy and I have always found the service excellent. They also give good value for money and I am very pleased with my new car.”
