“Excellent customer service from all the sales team especially elliot from the Hillington branch, he listened to what I was looking for and put up with me for approx 4 hours lol soo happy with my new car, thanks again for all your help and patience defo made my experience one to remember lol”
“Since Peter Vardy have had a make over I can honestly say they are a very friendly, realiable and a trustworthy garage!
My salesman managed to find my car I wanted within a short time and made the whole buying a car enjoyable. I was also given a courtesy car until my car was ready- really went that extra mile so I was able to continue my work etc. Thanks again and keep up the amazing work guys!”
“Pv in motherwell has got to be the worsed showroom I have every bean in made a inquiry about a vauxhall zafria so I whent to view the car no 9ne could fined it and then the sales man showed me on5 that looked like it was going to the scrap yard .very dissipointed with the service .will defo never use them again .”
“Another horrible experience from PV aberdeen vauxhall! Car has just went in for 2nd recall and when i arrived i was told by thw worst parts advisor with a disgusting attitude that there was no booking on the system! I made the booking atleast 3 weeks ago by phone. After she told me they could possibly fit me in i asked what was being replaced in the recall she proceded to tell me and i asked what about the blower motor to which she replied "well if you let me finish what im saying ill tell you". Perhaps a cuppa coffee and a nap will help your customer service for future! This just adds to the list of problems ive had with peter vardy and the lack of communication and poor aftersales service.”
“The salesman who we dealt with in the Kirkcaldy Vauxhall dealership (Danny) did his best continually to get us a deal that fitted our budget. Our original budget was unrealistic but he went out of his way to get us the best deal at the best possible price and made sure my wife and I were as happy as could be with the car we bought.
A pleasure to deal with.”
“I booked to see a car on line in the Motherwell Garage on the Saturday at 12 noon but wasn't recorded when I arrived. never the less I was treated well and eventually purchased a car, I was informed by the saleman that one of the Ladies dealing with the delivery date would be in touch with me to arrange handover. On the Monday feeling something was wrong due to not hearing from anybody I phoned only to be told Laura had no paperwork from saleman and would chase it up and phone me back (never did). My wife phoned the Tuesday only to be told the same but she did get a phone call back explaining again no paperwork and awaiting the V5 from previous owner due to private plate. Had someone explain this from the start I would have knew that i had to wait! The next day I received a call to collect the car on Thursday at 5 but due to working 6.30 was arranged by Laura making an acceptation due to the hassle i was having but never got a registration number to insure the car. Phoned back couldn't get a hold of her, same the next day by now I was in work panicking about the pick up time, phone on way home for reg only to be told the handover girls would be there as per normal till 730pm (why lie) eventually got reg number at 530pm and changed insurance then drive to garage 15 miles away all hassle that could have easily been avoided!!!! I have since spoken to the saleman on a follow up call and he was surprised at my reaction to his enquiry. As I was a cash sale there wouldnt really be any paperwork as such.”
