“Great buying experience, motivated sales staff, knowledgeable sale team, professional sales aura.
Due to the end of a sales month staff were extremely busy, however that did not take the shine of my purchase experience.
The valet was not as high a standard as I expected or liked. I sent my new (used) car to a valeting team to be cleaned properly.
I have identified faults on the car e.g heater not working correctly, I wrongly thought a pre-handover inspection would have identified this. However the salesman Gary has assured me this will be fixed.”
“When we went to pick up the car there was a scratch on the bonnet that was meant to be fixed but it looked like it had just been filled with tipex when we brought it to the manager he said it looked fine but it wasn't so we are waiting for it to be resprayed and the car was not washed when we asked about the mess of the car we were told it must have got dirty when they went for petrol”
“The customer servive we received was excellent, special thanks to Reece and Connor for making our experience so easy. They explained everything about the car, how to complete log books, the warranty service and the VX treatment in easy to understand terms. All round a perfect and enjoyable experience. We will definitely be returning for our next new car.”
“Very positive interaction with staff from the start of the conversation. Staff took time to listen to my needs and did their utmost to close the sale to my satisfaction.”
“went to Motherwell branch to look at a car, discovered it wasn't the car for me, so felt disappointed but the amazing staff there bent over backwards for me and put in their suggestions and now I have a new car that I am totally and love with! I can't thank the team there enough for all there support and help”
“From walking into the showroom at Peter Vardy Vauxhall Perth I felt like a valued customer.
My wife and I were asked if we wanted Tea or Coffee, and taken to a comfortable seating area while we waited on Gary Ballentine who was our assigned Sales Executive, he introduced himself to us, after discussing and deciding to proceed with the purchase of a used vehicle. The whole process was seamless, it was arranged that we would travel by train the following Saturday. We were met at the Train Station by a Peter Vardy representative, upon arrival at the dealership we met up with Gary Ballentine who went through all the necessary paperwork which only involved a couple of signatures, the vehicle was as described, it was taxed, and had a current MOT, I had pre signed a form to give permission for the Dealership to Tax the car on my behalf, I arranged my own insurance but was offered Seven day insurance cover if required. I have been very pleased with the car and would certainly have no reservations on purchasing a car from Peter Vardy in future.”
“I have phoned your service department 4 times re fault on car that i just bought from you waited up to 15 mins for an answer only to be told they cannot put me through as no one is answering their phone not good enough!!!!!”
“Obtained the car I was looking for in a few days and always kept me up to date with progress. Jim was very helpful throughout and made the buying process easy.”
