“Friendly and Helpful staff that have treated me well year after year. I have looked at other dealers to buy a car but always return there as i feel a valued customer.”
“I was a returning customer to Peter Vardy VauxhallI, Seafield.I had already purchased 2 vehicles over the last 5 year’s.From the initial visit to enquire about a vehicle,I experienced very poor standards from staff.I did eventually purchase a new vehicle,and again found very poor standards of service.Purchasing a new vehicle should be an exciting time,this was taken away due to the service from primarily the salesman that was dealing with my sale.But I have found Peter Vardy as a company to be far below the level expected,from a supposedly blue chip company.
The online finance illustration,for the particular vehicle that I was interested in,lacked the proper information & was misleading.Making a vehicle sound cheaper than it actually was purely to attract customer’s, is not what I would expect from any company.This has now been addressed,after I made them aware of it.It would have been nice to have been told that my concern’s were justified.”
“I was unsure to come across from Helensburgh a long way to come for a car. Kelly produced a video for me which convinced me I needed to come across her enthusiasm came across in the video.
“Have a wee sneak peek”, “Pop in and see us, and test drive this lovely wee sporty car”.
Her enthusiasm and customer care was excellent when I did get over she arranged a test drive which clinched the deal.
You have a star there organised, methodical and understanding, I recommend you develop her to retain and maintain an awesome member of staff.
Her enthusiasm and jovial nature engaged with me and made me feel there was no other decision but to take the car. I’m sure this enthusiasm rubs off on other members of the team.
Having taken it for a run through the hills, I appreciate her endeavours and the smile it brings to my face.
Thank you Kelly, thank you Peter Vardy.
Awesome.”
“Very good service all round from point of contact to driving away in new car. Very happy with options provided and the choice I was guided to. Follow ups were on the ball and non invasive.
Every person I interacted with was helpful, polite and patient. All round 10/10. A good team you've got there, actually”
“The car salesman and women are fantastic, they aren’t all about trying to sell you a car then get you out the door, I was in the showroom for about 3 hours just trying to find what I wanted and what suited me.”
“This is the third car I have bought from Peter Vardy and the reason I go back is quality of service. On this occasion the Sales Advisor I dealt with was excellent he knew exactly what I was after and the price I was not prepared to go beyond. His follow up calls kept me fully informed throughout the process.”
“Excellent customer service. The salesman, Kevin, was extremely knowledgeable regarding all their products, explained all options in great detail to us and made sure we got a deal that suited our needs and budget.
Highly recommended.”
“The whole process of test driving right through to picking up my new car was made very easily and straight forward by your sales team particularly Robert Lamond who was always on hand to answer any of my questions.”
