“Bought a car from peter vardy drove it home and the clutch gave way, the gears wouldn't change, the car shaked, they told it had the full once over but clearly it hadn't been touched! Still waiting on getting repaired!!!”
Hi Nicola, we appreciate you getting in touch. We have passed this to our relevant managers and they will be in touch as soon as possible to try and resolve your issues. Thanks.
“From walking in the door Amar made myself and my grandparents very welcome, without being pushy at all he made the the process of what is a big decision a much smoother process. As a salesperson myself I can appreciate the high level of customer service I received. I will certainly be recommending your dealership to friends and family and will definitely be doing business with yourselves in the future. This was a 10/10 experience. Many thanks. D. Anderson”
Hi Mr Lock, Thank you for getting in touch with us. I believe one of my colleagues is currently dealing with your complaint. We will be in touch soon regarding this. Thanks
“Had an excellent service from start to finish,had a lovely girl called Caitlin that helped me choose my car,explained everything to me,then Andrew handled over my car, again with excellent service,I have not got a negitive word to say,all surrounding stuff and managers were also friends and helpful.”
“I was very pleased with the salesman Daniel who attended to me,he was very pleasant and efficient and explained everything to me. I would recommend him to anyone and he's a gr8 asset for your company !!”
“My experience while getting my car was very good the gentleman that dealt with me was very pleasant and polite he made things easy and explained everything clearly.”
“Delighted with our salesman Euan who went above and beyond to help us get a replacement car after our car was written off in an accident. Would definitely recommend him”
“excellent surface when being shown the cars from the Glaswegian salesman his name i have forgotten. apart from when picking up the car as another young salesman described the colour i chose as "i guess its quite nice". then the car was delayed by one hour when they were cleaning and we were not notified of this delay. all in all great service from the Glaswegian a full 10/10 but for the rest of the team it was a huge let down. please look into your team who handle the actual handing over the car as all were sloppy and really quite rude at what should have been a good day.”
“I have just purchased my third car from Peter Vardy and I had no hesitation, whatsoever, in returning to the company. I sincerely believe that the customer service is second to none and feel that Peter Vardy genuinely value my business. I work in the field of customer service and know how hard it is to retain customers, but I believe that the way Peter Vardy apply their customer service philosophy, will absolutely retain the majority of their loyal customers.
From the moment I arrive at the Seafield showroom I felt welcome. The smiles are genuine and the staff, without exception, are friendly, approachable and helpful.
I would like to say a special thank you to Claire Bussel who undertook a lot of the post sales administration. Her friendly smile and sincere approach was a delight to be around. An absolute star in the making as I know she has only been with the company a short time.”
“Could not fault Peter Vardy Aberdeen. The attention I got when buying and picking up my new astra was superb. They made me feel that I was buying a Rolls Royce. Great.”
“I had an excellent and smooth car purchasing experience with Declan and Peter Vardy Motherwell. I am not originally from the UK, and was uncertain about the finance options, but Peter Vardy answered all of my questions and helped me to secure the finance for the car I wanted to buy. First class service from the first conversation to the delivery of my new car. I would definitely recommend Peter Vardy Limited!”
“All the sales staff were very nice, friendly and helpful. My only negative would be that I felt, and this is purely personal, that the handover was a bit over the top.”
“Glad I got my car from hear really polite staff and explained things great when I didn't understand some things would highly recommend Peter vardy if anyone is buying a car excellent service and was really happy with the car I bought :) thanks Peter vardy and also to Amir who was great and helping me understand things about the car :)”
