“Excellent customer service from start to finish - staff went above and beyond to get me the best possible deal. Very happy and won’t hesitate to recommend or return 👍”
“Excellent customer service, staff are very helpful and explain everything in detail. Got my new car within 3 days and handover was very quick. Would highly recommend!”
“From the outset the level of customer service was very poor and totally unprofessional, took 10hrs to send an invoice to finance company, then when it was sent peter vardy put wrong registration date of car. The day i picked up car, there was still paintwork damage on at least 3 areas of car, the seats were still wet, there was a whole area of car that wasn't even washed, never mind polished, there was no petrol in car and we had to go along to petrol station with salesman.”
“I had a small problem when I purchased a mokka from your Kirkcaldy garage but salesman Daniel mackay was excellent right through the sale and got matters fixed within 20 minutes. I cannot fault the service I received from Daniel.”
“Graham Hughes was very helpful when we were looking at different models, and when we finally found a suitable vehicle, we did not feel under pressure or obligation to buy. The whole transaction was explained and went smoothly.”
“The first contact re the sale was good but unfortunately the after sales service has not been so good. I paid to protect the paintwork which was not done prior to receive the vehicle and due to a neck injury I have not been able to take the car in to have it done. I was told a care kit would be sent out as part of this package but nothing has been received. I also asked to take out the monthly payment plan for servicing and was told that someone would contact me to set this up. I have heard nothing. I was also told as part of the sales promotion that was on that I would receive an Amazon Echo. Still not received it.it is a little bit disappointing.”
“Excellent service when buying our new car. We were looked after by Ross from start to finish, nothing was a problem. All staff were so nice and helpful.”
“First class approach by salesman nothing seemed to be a bother to Chris Thompson conducting the business on delivery of the car everything was in order to finalise the deal”
“we had a fantastic friendly person to help us .Fantastic service with choice of beverage. excellent service and care taken to meet all our needs .Even got picked up from the bus station on the day of collection what more could you ask for.”
