“From the initial enquiry I felt confident that Peter Vardy would provide a high level of service.
David was going to be on holiday when I took delivery of my vehicle and called before to let me know who would be dealing with the handover and again when he got back to ensure everything had gone to plan.”
“What a pity,the week after I bought my Astra there is £500 cash back deal.I am still waighting for a call back from the garage,when I asked for a response.”
“We would like to thank Scott (Clark) for all of his assistance whilst we were purchasing our new car. With young children in tow he kindly arranged for us to pick up our car earlier in the day whilst we were doing paperwork to save us coming back in later on which was a big help.
There were a few minor queries / repairs which were required to the car after purchasing and these were dealt with quickly and professionally to a high standard. Fitting in trips to the garage can be difficult to arrange in between school / nursery drop offs / pick ups and other activities however both Scott and the service department organised this around us to fit our circumstances and provided a swift service to ensure I had the car back to pick up the children etc
Thank you for making this process as easy as possible”
“Poor service fine to take your money but when it comes to repairs they don't want to know!! Absolutely shocking customer service. Will be going to another car dealer in future,”
“This is the second car I have got from Peter Vardy and as usual the service was fantastic. Chris was fantastic and took time to find us the right car at the right price and Laura was really friendly when we went to pick up the car, she made sure nothing was left unexplained. Chris kindly phoned to make sure everything was still going well after we got the car and I know if there had been any problems it would have been resolved very quickly. I will definetely be back for my next car.”
“Great service from David the salesman, he seemed very informative and honest, I did not feel pressurised or harassed as was the case in many other car dealerships that I had visited. Everything was done on time as promised, Laura who completed the handover was very efficient and professional. Special mention to the lovely lady who makes the delicious coffee, very friendly. Overall a good experience .”
“The young sales man was very good and attentive, how ever three phone calls were made ( and promised to return) to ascertain if the car was ready were never returned by sales manager. The service booklet and owners handbook are missing, we travelled back to Aberdeen showroom and have spoken to the manager and he assures us that he has got it in hand, however when getting a different model it is always nice to see what the different functions are, I thought that booklets should have been on hand.”
Hi Aileen, I'm sorry to hear of the issues you have had issues with your new car. I have passed your concerns to the relevant managers who will b in touch soon. Thanks, PV Team
“Our salesperson, Martin was really friendly and helpful. On the day of pick up there was an issue regarding the car which caused a delay. Although there was no person at fault it of course was frustrating we had to wait much longer than first anticipated. The issue was rectified and extra fuel and the promise of platinum protection package and full valet when we return to have our plates changed was definitely a sweetener. We are however still waiting on a code for free hotel after test driving the astra, we would appreciate somebody getting in touch with us regarding this.”
“Sales guy very good didn't mess around did his most to get me the van I wanted and got the deal at the same time he must be an asset to any company would recommend David to anyone thanks”
“All the staff we dealt with were very helpful and went out of their way to keep us informed.Although the car did not arrive in time for me to collect it when I called the staff went out of their way to deliver it to me at my homr later that day which was much appreciated.”
