“Great staff, Paul Sevens was a pleasure to deal with as my main contact. So were the other staff I dealt with and kept me and my wife supplied with coffee & tea. I bought my last 3 cars from Arnold Clark (Falkirk, Broxburn and the last one from Ayr). My experience with Peter Vardy was on an equal footing to the 1st two and better than the 3rd with Ayr, who did actually excel and delivered the car to me.”
“Visited showroom looking for a white
Pre registered 17 Combo Van got told by David I’d be better coming back Saturday Vip Event
So walked away.
Visited Saturday Salesman Danny Kirkcaldy sold
Me A Pre reg in Silver as all the white ones were now sold. And there's hardly any left there was no
Mention of side door
And when I had a look around veichle never even noticed I now realise that after
Waiting 3 Weeks without a van I took ownership a little to quickly was never mentioned that this was basic upon basic not even an aux port fitted
Also called twice afterwards and no one available they will call you back.
After finally getting to speak to
Steve he was uninterested in my predicament and also promised car pass that wasn’t with the log
Book all in all a little let
Down”
“We were very pleased with the sales man but was very disappointed at the the polish treatment on the out side of the car. We were told that it would have have a special treatment but there was sticky bits on the car and it was dirty even the sales man agreed. By the time we got it it was very dark but looked even worse in daylight.”
“They listened to what we wanted, explained our options, offered us impartial advice and supplied an affordable car within the time frame we had to get a car.”
“Where do I start, waited 14+ weeks for new Mokka. After accepting found damage to quarter light seal. Asked to speak to service prior to refitting of my front and rear dash cam system. As a result waited 5 hrs and then informed it would take another 5-6 hrs. If I had been allowed to speak to electrician I could have saved him having to rip out the near whole console. I found stains on the roof adjacent to both sun visors where some one had touched with either dirty hands or gloves. Some of the touch screen services do not work. i.e. sat nav on my iPhone connection, the eco stop/start seems intermittent.”
Hi Stuart, I'm sorry to hear of the experience you had with your new vehicle. Please email any concerns to customerservice@petervardy.com and the team wll be happy to assist. Thanks, Team PV
“During the purchase of the car, staff within Peter Vardy Motherwell were very helpfully, informative and provided unbiased guidance in what vehicle might meet my personal circumstances and needs.
At no time did I feel pressurised during the purchasing process, which personally believe to be a sign of professionalism and respect for the customer.”
