“Sales staff 5/5.
Picking up a 1 year old car (new to me) with faulty breaks, waiting 2 weeks for this to be looked at and finding it requires new brake pads and discs. Then being charged £12 for the courtesy car not good. I would at least of hoped for no charge for the courtesy car.”
Hi Graham, I'm sorry to hear there was issues with the vehicle so soon after purchased. I'm glad to hear all is resolved, I will speak with our Servicing team and discuss a refund for the courtesy vehicle insurance. Thanks for your Review.
“11 out of 10 for service and guidance from David Gillin our salesman ,, nothing was a problem for him,, also Fiona was also 1st class so all in all 2 happy customers,, thank you.”
Hi There, I'm glad a resolution was found between you and our Branch Manager. If you have any further quires please contact us at customerservice@petervardy.com
Hi Peter, I'm glad to hear you are happy with the car and deal you received. I can only apologise that the valet was not up to standard. If you would like we can arrange for your vehicle to come in and have a further valet carried out? Thanks
“We were not as happy with the service we received as we hoped we would be. We were made a few promises that were not kept. We had to take the car back to have work done after 3 days and never got it back when we were told we could have it back”