“Was very impressed with the service I received from the Salesperson (Marlou)
she handled the sale very professionally, never any pressure left me to decide what i wanted.
Answered all my questions quickly and precisely.
She is an asset to any company..
The only fault i have is the service i received or should i say was told the vehhicle would get
ie: over a 100 point check, interior and exterior courtesy valet and clean before hand over.
The outside was ok but don't think they did much to the inside as There was still stale coffee marks inside the car that was there when i test drove the car also mud marks on inside edge of boot. small points but valid.
on checking the engine when i got home the Coolant level was very low almost empty and the brake fluid also low which suggests to me that the car was not checked over beforehand.
I topped these up myself as being a Taxi driver i could not afford to take the car back and it too be off the road.
This is the fourth vauxhall i have bought from you so am normally happy with the service.
Cannot fault the Sales staff I received a first class service from start to finish, its just the maintenance side and valet that i have a problem with..”
“The salesman was helpful, although he managed to talk me into a white car, it wasn't my first choice. The car itself is great, although I was a bit surprised that the interior had not been given a valet - it still had the same dirt around the gear stick and dashboard as I took it out a test drive. Having not spent much time in the car since purchase, I have noticed that their is a slight tear in the leather seats - against disappointing as this would have been picked up if it had a valet I would have guessed..”
“More than happy with our purchase of a Vauxhall Mokka last week. Good service all round and would use garage again. Special thanks to Dave Iveson, who was a gentlemen from start to finish. Nothing was too much and we wish him well on the soon to be arrival of his first child.
Mr & Mrs Gardiner”
“Very impresssed with your salesman Euan Small who was very helpful, knowledgeable and pleasant. We would be more than happy to deal with Euan again at some point in the future.”
“Brilliant service, Keith Armstrong was brilliant. He was calm, talked at a perfect pace and made us feel welcome and didnt mind questions nor that it was getting close to closing time. He was so good with out kids too, had a laugh with our daughter. He explained things very well. Hes an asset to your team.”
“Over the moon with the purchase of my new car. Very pleasant experience in store, felt at ease and not under any pressure at all. Sales man was lovely. I will definitely be back for my next one.”
“I was very happy with the service I received from your staff in particular Stewart Thomson. At first I was unhappy that my Focus failed the MOT but I am happy with my Astra.Thank you very much.
Regards
Alan Robison.”
“This is the third car I've purchased from Peter Vardy, Kirkcaldy and each time the service received is first class. Each time I am treated respectfully and ALL the staff are friendly, approachable & thoughtful. On this occasion at Kirkcaldy the salesman's name was David. Whilst the intention of the visit was to purchase a car for my wife we ended up agreeing deals on two cars, no pressure or hard sell was applied in any way, shape or form and both deals suited us. The way I was treated by David & Mark Gunn (sales manager) was first class & I wouldn't hesitate to recommend David, Mark & Peter Vardy, Kirkcaldy to others.”
“A great 10/10 experience. Brett answered all my questions and delivered the car with no problems what so ever. I will not only recommend peter vardy but Brett as he was excellent from start to finish.”
“David Ivison the salesman was excellent, but receptionist not so good as I asked her to ask Debbie to phone me at my work this didnt happen and phoned me on my mobile after asking her not to. Then the hand over guy Mark didn't know what he was doing, i had just left the garage only to be called and asked to go back to sign a form which I did then it turned out it wasn't me that should have signed it it should have been my husband, all forms were supposed to be filled in but a week later I got an other form through the post.”
“Not enough stars to show how happy we were with the service we received when we bought our 2nd hand car, the service was top quality.
Even the car was given top quality service before we received it...washed, valeted, special protection applied.
They were kind enough to deliver to where we wanted it to go. And...an extra little something in the boot for us to enjoy...hic! Thanks so much for that, it was very nice.
We really can't fault them at all, and would gladly go back.....and probably will!
Thank you so much for EVERYTHING.”
