“Everything was fine until I had bought. Issues afterwards with windscreen has been a very poor Aftersales service that has just left a bad taste. I have phoned approx. 15 times in the last 6 weeks and been into the dealership four times and in that time only one person has called me to give me any form of update. Why should the customer be doing all the calling, chasing and visiting to the dealership. Very, very poor.”
“A very professional service by all concerned. Especially helpful when delivery of my car was delayed. They kept me informed all the way, being very upfront and not trying to hide issues as experienced with other car dealerships.
The sales person, Keith was incredibly knowledgeable and always put my needs first, it wasn't just a 'sale' to him.
A massive thank you to Claire and Keith for all your help. A definite asset to your company.”
“The whole process from start to finish was straightforward simple. My new car was ready for me to collect within 5 days and the Sales staff were friendly, helpful and didn't make me feel pressured at any point. As a returning customer, this was just as I expected.
Only downside was that I wasn't eligible for my "free gift" because I wasn't taking out a finance agreement - not exactly the end of the world to be fair.”
“The service we received was excellent. John the salesman was extremely friendly and knowledgable, he did not preceraise us in any way. He is a asset to your company.
We were going on holiday and tnere was no problem in delaying the sale until we returned.
Communication biz email was very good and emailed us to book appointment etc.
The day we arrived for the car John met us and asked about our holiday he seemed genuinely interested in us.
The man who did the paper work ( sorry can't remember his name) was also extremely good and helpful.
Overall a excellent service.”
