“Third car we have got from the edinburgh seafield branch. Always great service given. Ben caird our salesman was really great was always very helpful and at the end of the phone if we needed anything.”
“Ok so the car seems fine and everything went smooth, I was advised that the car only had one key and being a Renault I was told it would take up to 7 working days for them to get a new key ordered up and for it to be coded to my car, which I said ok to, 8 days later after not hearing anything I called in regarding the key to be told that they where now just going to order up the key and it could take anything up to a month to have the new key to me, this I find unacceptable, this should have been advised to me at the beginning and not told lies just to get me out the door.. so I am now saying there aftercare is rubbish and the fact if I had not called up to chase up the key how long would I be waiting!! this is no reflection on Paul or Andy I blame lack of communication with the handover and the back team for ordering up the part, this in itself might seem a small thing but I do not see it that way”
“We bought a new 14 plate from peter vardy 3 year ago and had no problems at all so we decided to renew to the new mokka x and still the service is outstanding no pressure sales easy talking to sales team full of helpful knowledge would recommend to everybody”
“Excellent facilities, friendly helpful staff and you just happened to have the exact car I was looking for. It was a pleasure doing business with your company via your sales executive Bill Towsey”
“This is my daughters first car and she was told that she would get £50 of shopping vouchers when she collected it and a week after collecting the car she is still waiting. In the day we collected the car there were 2 ladies who were collecting their car and both of them received chocolates and flowers. I know this was a used car and not brand new but it was extremely disappointing that a new driver buying a car doesn't get what they were promised. She has a lot of her friends who are learning and passing their tests but will not recommend buying a car from yourselves.”
“they dealt with everything it was all very simple and straight forward. we did not have to contact previous finance company as they took care of everything”
“Staff Went above and beyond to make sure I got the car I wanted, how I wanted. Staff could not have been nicer or made me or my family feel more welcome!”
“Great customer service friendly staff and never at any point felt pushed into buying, I made the decision and the staff gave me all the info I needed. Now I have a fantastic wee car,Thanks again”
