“As this was my first car, they made it all very clear what was going on as I literally had no clue. Although I had my dad with me to explain everything, Scott went over everything with me so I understood and showed me all the cars in my price range ect.”
“Was nice to walk into a showroom and not get pushed into anything extra than we needed. In the end got a deal that was perfect for us without any hassle. Aaron kept us informed through out all the order process until delivery. Allround a simple and pleasant experience. Would definitely recommend to others.”
“This will be my 3rd car from you,and I honestly wouldn't go anywhere else,your customer service is second to none,already recommended you to friends.Keep up the good work.”
“The service I got from the Peter Vardy team was excellent from picking a car to arranging finance to collection was so smooth would definitely recommend especially the salesman called Declan first class service”
“When I went to Peter Vardy for a car I had already made my mind up to what car I wanted, however for the same price I purchased a car with higher spec, this was not through pressure sales, this was through asking questions, and the salesman David was more than helpful, ask your questions and get the best from the sales team, Peter Vardy done what I wanted, what more could you ask for.”
“The salesman wasn’t very helpful. There was few problem which ment having to return to store three time and still need to go back as there is another issue. Other salesman were more helpful.”
“Great deal
Great salesman & sales manager
Great incentives - particularly the free holiday.
Quick and easy depot location - I work on airbles road.
This is actually the second car I have bought from Peter Vardy, Motherwell. I dont have any concern about buying the next car from there either, However this now means that I will expect this same level of customer service next time otherwise I will look elsewhere.”
“I received brilliant service from the company and even when I thought I’d have to end my interest because of finances, they came up trumps for me and I’m now driving around in my dream car.”
“Every member of the team has been absolutely brilliant. Nothing was too much trouble, we were made to feel very comfortable and to call or just pop in with any issues. Mark Howie even called me on his day off!! to update me on the progress of the handover. Thanks again to the Kirkcaldy team.”
“Ross the sales person was excellent, knowledgeable and VERY professional in the way he dealt with us and is a credit to Peter Vardy.
He also place an after sales call to us to ensure everything was in order and fine with the car we purchased.
We would definitely purchase again purely for the reason in the way Ross dealt with this sale.
Thank you”
“Not happy at all. Brilliant service while trying to sell you a car then not interested when a problem arises. After buying three cars from PV in succession this will probably be my last. Disappointed having previously recommended to friends and family.”
Hi Barbara, Thank you for your review. Were sorry to hear of the issues you have had with one of our sites. We would appreciate if you could provide us with your feedback to customerservice@petervardy.com. Thanks, Team PV
“Parcel shelf missing when i got home.mats to be delivered next day to my home didn’t arrive ,had to go back next day for parcel shelf then next day again for mats using the fuel that had been given me.I was given another £20 in fuel eventually but that was 2 days I had to leave work.I wasn’t very happy so that is why I give a low rating”
Hi Charles, We are sorry to hear of the issues you have had with one of our sites. Please send full information including registration plate and contact number to customerservice@petervardy.com. Thanks, Team PV
“I bought a 64 plate Corsa for my teenage son who'd recently passed his test, however the car had a technical fault with the entertainment system. I contacted the Vauxhall dealership in Motherwell and spoke to the salesman (John Clifford) who I'd dealt with. The problem wasn't easy to resolve and involved emails to Vauxhall UK etc. However, John took ownership of the problem, kept in touch and updated me, even giving me his own personal phone number in case he wasn't working that day. The problem was eventually resolved.
For me, customer service is crucial, especially after the sale and it dictates whether I would buy from that company again or not. On this occasion, John's service was excellent. Thank you.”
