“The staff are fantastic and do their job very well but, to me, the focus is too much on trying to sell the "ad-ons" instead of the actual sale of the vehicle. When we collected the vehicle on 18/05/18 it was handed over as having been fully inspected and cleaned but we discovered on next entering it on 19/05/18 that 1 of the keys did not function (the 1 with the white sticker placed on it did!) and the air conditioner did not work; we then had to return to the premises and book the vehicle in to get "fixed" on 21/05/18. This has been resolved but surely these problems should have been discovered and sorted before sale?!”
“I was made to feel welcome straight away, from the lovely young lady at reception who offered me a coffee, the salesman who was happy to spend time showing me around and taking me for a test drive to the manager who came as introduced himself. Very polite and professional service from start to finish. Thank you all”
“Very happy with the service I recieved from first coming into showroom to delivery of the car, Sean was very helpful and kept me informed. Would recommend”
“My experience at Vardy's, Dalgety Bay was a very positive one. In particular, Chris in Sales was very helpful and communicative without being overbearing. What I expected to be a protracted process turned out to be straightforward and orderly. I am happy with my purchase and have already recommended Chris to others.”
“After sales are terr Blue we bought a car on a Monday evening, and my Wednesday lunch it was back in the garage one week on Saturday to still there, management are not great to deal with either”
“The salesman was not pushy very patient and knew exactly what I was looking for. He was an excellent salesman for the store and made you feel at ease and treated you as a friend from the first time he introduced himself.”