“This is the first car I have bought that was not a private seller. The experience was very smooth and professional and I would gladly use the Car Store again.”
“I decided it was time to change my car and for the first time ever I decided I wanted a brand new car. I visited Peter Vardy who made the process a very pleasant experience. The were friendly and made you feel very special from the first visit. Everything was made so easy and nothing too much trouble. Cannot wait till my next new car, will be using them again.”
“The show room and vehicles on offer are of good quality and the staff are friendly. However, on recieveing my vehicle I noticed there was a chip on the windscreen around 2 days after I got the car. Now I know that could of happened after I had got the car but it's the fact I rang up and was told I would get a call back and it didn't happen. I was also informed the corsa I had purchased came with the car play feature, however this isn't the case and the car requires me to download an app and then pay for it after a month trial despite my wish being a corsa with the car play feature. I was offered £300 cash back for my insurance and a week later I'm still waiting for it.”
“I made the mistake of taking their word on the condition of their cars and purchased a car which was transferred from one dealership to another.
I had to buy a car which stank of cigarette smoke and had numerous burns on the seats.
I am still waiting for the second key and the history report which I had to pay almost £100 for.”
Hi Wendy, I'm sorry you experienced issues with your vehicle. I believe the team at Dundee are working to resolve your complaint to your satisfaction as quickly as possible.
“I was given the wrong car. I discovered when I received the V5 document from the DVLC. Peter Vardy then ordered me the correct car (6 week wait). They didn't contact me about configuring it to what I originally wished. Not long to wait now. Should arrive by 9th June 17.”
“I was given the wrong car. I discovered when I got the V5 in. Then you ordered the car I was after (no option about configuring the car to what I originally wished).
I am still waiting for the car to arrive. Hopefully not long estimated date 9th June”
Hi Douglas, Thank you for your review. I'm sorry to hear you have experienced issues when purchasing your new vehicle. The team will be in touch to discuss further.
“Salesman Kevin McCrum was excellent from start to finish he delt with all my needs in a very professional manner and I would recommend anyone to ask for Kevin in the future.”
“Let me start by saying I walked in with a budget and a need for a car asap. I knew what my budget would get me and was here to buy.
Had trouble finding someone to help, then non of the cars on the web page, computer or forecourt where for sale, no one offered a drink until quite late on in proceedings, certainly wasn't delivered with a smile, no one helped me with my almost 5 year old even though after heading to the toilet I saw fun packs and a PlayStation, eventually I asked as we were still looking for a corsa for sale. Found one and agreed on the price after 'manager' salesman told me he was loosing money on it...... what ridiculous sales tactics and certainly made me think about backing out. Unfortunately I was desperate so went ahead. Car was not delivered as promised, once it was it was filthy! I complained at the time but as I said I was desperate for a car. The interior was not cleaned and the outside was still dirty.
All in all I would not recommend Peter Vardy, too many people being far too busy, no real likability, no personal service, and for £8,500 I would at least expect a clean car....”
Hi Ceri, I'm sorry the valet was not up to scratch. The Sales Manager has been in touch to let us know that we have collected your vehicle and carried out a full valet on the car.
“My most recent experience was very good, kept me totally informed from the start of the process of ordering my car, right through to collecting the car, which has not been the case in my last three mobility car”
