“I have been to some car shops and they have made me feel very uncomfortable as i do not know much about cars and this was my first brand new car. But from arrival i was made to feel very welcome, everything was explained to help me choose the best car for myself and i did not have any worries.”
“we made an appointment with Murray he was very patient and helpful no rushing us giving us all the options eventually chose the car took it for a test drive Murray made it very relaxed and a nice experience. Coral did the hand over and as we had difficulty keeping to the times because of work she was very accomodating and again nothing was a roblem”
“They provided helpful advice, prompt attention, and reliable / prompt delivery of a fabulously presented vehicle. The customer experience was second to none.”
“purchased two cars on a Friday, deal was only if we picked the cars up the following Monday, one of the cars needed work but was promised it would be ready. Come Monday one car was ready the other was far from ready, no test drive was offered because the car was getting worked on, so when my wife took the car away, the brakes were making a noise the steering was vibrating at 60 mph, the radio/sat nav never had a code, and is still not working and the alloys needed doing, this meant my wife taking time off work to go back to the garage, and will have to do the same again next week to get radio sorted, were i appreciate, you did your best it was not enough, if we were told the car would not be ready by Friday not Monday we would of happily accepted it. We have bought cars from Vardy group many times but this has left a sour note, however i would like to praise the sales man and manager who both bent over backwards to help, but maybe promised to much.”
“Unfortunately right now I am fully regretting ever changing my car with yourselves. It was supposed to be in tomorrow for all faults to be repaired and now the guy dealing with it is on holiday and not a single soul knows anything about it. Utterly disappointed and totally regret given my car to u for the pittance I was given for it and to be given a complete heap of garbage.”
“Very pleased with the vehicle purchased and also with all of the staff that we talked with and dealt with. They treated us at a high standard. Will certainly come back again. Thank you”
“The salesman Alex Paterson looked after me, answered my emails and queries with ease and answered all my questions and made the trade-in of my old car to the new car the easiest I have ever experienced and would certainly deal with Peter Vardy again.”
