“Sales guy David and Johnathan were very helpful.
Whilst waiting for car delivery I spoke to Laura over the phone who was very rude and abrupt.
Johnathan was made to do a 220 mile journey with no tax on vehicle and no one told him he needed trade plates.
Hand over was quick as Johnathan had a train to catch back but he was a pleasant and helpful guy.
The car had not been valeted as promised so I will have to pay for this.
No car mats in car this is a poor service when spending thousands on a car.
I received a copy of V5C/2 tried to tax car on line telling me this is invalid .
Rang the garage for help and am still waiting hours later for a call back.”
“Extremely pleased with the professionalism of the Perth showroom team.
Over the time period of finding a suitable car for myself, to picking up the keys I dealt with Alan, Ricky and Scott. They couldn’t be any more helpful and caring towards me and my little boy. Alan went up and beyond to find me a car suitable to my needs over the week before, so I am extremely appreciative!
Easy, stress free experience so thank you again Perth!
A. Houilbecq”
“There was no hard sale or pressure to buy. My salesperson Declan was amazing very helpful and took the time to go through every finance option available. Was patient and honest about everything. Definately recommend the motherwell branch.
Kelly was also just as helpful when I went to pick my car”
“I am a returning customer as the staff always make you feel welcome and always have good knowledge of the vehicles that they sell I have purchased 3 vehicles and been very happy with them. Kirsten the sales advisor that delt with me on this occasion was very friendly and chatty and she was a pleasure to meet she had bad news regarding her father but she still came into work to make sure her customers received there cars on the day I honestly dont no how she managed it to be honest shes a star in my eyes. And I hope when I return for my next car we meet again.”
“Everything from the moment I paid my deposit my handover was done in 5 minutes never showed how anything in the car worked had to link my phone up myself and read the manual to find out how anything worked have always went to Arnold Clark certainly won’t come back or recommend anybody”
“excellent service and advise from Ryan he was very helpful and explained everything clearly at every visit we made to Petervardy Aberdeen Pleased with our car Very positive result”
“I just feel with a salesman dealing with the sale of the vehicle and a manager with the credit agreement led to confusion. This led to a PCP agreement which I did not want although we eventually resolved this issue it took a great deal of time and effort on my part.
After a week or so back right brakes seems to be sticking on, had local garage check brakes and freed off. Having only done 250 miles from purchase I was driving on the motorway and started to get shudder on steering again took to local tyre outlet to check balance,wheels or tyres and had balance correctly now seems to be ok.
On arrival at Peter Vardy I was told service was their priority and better than other companies, sadly from my experience on this occasion I don’t think that is the case.
Having financed the car myself by bank transfer I asked on at least 2 occasions for a receipt this has never arrived.
Conclusion is I .would have to give considerable consideration to going back to Peter Vardy in the future”
“I was made to feel valued as a customer by all staff at Peter Vardy from the start of the process to the end. The staff went above and beyond to help and explained everything clearly to me and even afterwards when I had to call the service was great.”
