“Excellent customer service really happy with the way a was treated. My salesman jack was a really nice guy and the manager Kevin also made a excellent effort with me to will definitely be back”
“Everything! There were delays and awful communication. Overall a horrible buying experience. It felt like once I had paid my money there was zero customer service.”
“The question should be what went right. New car had a dent in it, aux didn’t work. Seat protect wasn’t done. Charged me for gap insurance when told it was free, then had me sitting in the house waiting for someone to pick up the car to to do above, no show. Finance company thought I had the loan from PV and charged me for that month, when PV hadn’t paid it to me, took 7/8 calls, visits in branch to get amount. The list is endless. They will do anything to get a sale, promise you the world and in actual fact do nothing. Absolute joke of a branch, with a a jester level of customer service and ownership”
