“The salesman (David) that my husband and I dealt with was very friendly and helpful. Found us the car we were looking for and we had it within 2 weeks ( could have been sooner but we went on holiday day after we bought car). On collection of car really thought the bouquet of flowers was a nice little surprise for the customer.”
“I found this a very pleasant experience as choosing a new car can be daunting. I found all aspects from choosing the right car through to uplifting my new car was handled by your staff in a very professional way but it also had that personal touch to it, which is important”
“Sales people all very friendly & helpful until I went back a couple of days later about some quires told they would be in contact still waiting after 3 weeks phoned salesman said he would see to it still waiting so what I see is after you drive out the gate with new car they are not interested in you ???”
“Sales people all very friendly & helpful until I went back a couple of days later about some quires told they would be in contact still waiting after 3 weeks phoned salesman said he would see to it still waiting so what I see is after you drive out the gate with new car they are not interested in you ???
Have been back & spoken to the manager who went & checked on my complaints came back with answers quickly so I can only thank him for his help.”
“Excellent service by everyone who dealt with me ...from buying the car from Chris (excellent salesman) to arranging delivery, handover and getting my private number plate on.”
“Whole experience spoiled car very good everything expected, saleswoman did not explain finance properly only explained half details,made decision to buy based on info given ,had I known full facts would never have gone ahead with deal would have kept own vehicle longer ,was quite upset when received full details from finance company didn't realise until then was four years monthly payment then final payment,conveniently sales person failed to mention final payment only mentioned 48monthly payments ,and forgot to give me copy of agreement, I wrongly assumed after 48payments car was mine as only finance deal I have had was HP ,felt I had been tricked somehow feel saleswoman only cared about making sale and not me as a person had bought previous car from PeterVardy, and had opposite experience salesman treated me much better took time to explain everything to me in plain simple terms,”
“Our daughters have both purchased cars from Peter Vardy so it was the obvious choice for us. Salesman understood our needs and got us on the road in our new car within the week no hassles whatsoever. Would recommend Brett and Peter Vardy to family and friends.”
“My salesman was Gareth Staley, he was brilliant! Friendly, not your usual pushy salesperson and I got the car I wanted within my budget. I'm really happy and will be back for my next car.”
“Was first time purchasing a car from Peter Vardy and couldn't fault them at all salesman I dealt with Angus Donald was brilliant help me to find car that required and that was in price range, only fault that would say is I thought would have got phone after I picked up car to make sure everything was OK”
“Could not fault peter vardy on how well we were treated during purchase of our new car and trade in of our old. We were made to feel welcome and valued by Kenny at dalgety bay branch,no pressure during whole process and Kenny got us the exact car we wanted and in pristine condition. Kenny went that extra mile for us. The only criticism I have is on collection of the car the outside had been valeted to a very high standard we didn't notice the inside until we arrived home it had been cleaned but not to the same standard as the outside, there was marks all over the drinks holders and back door due to liquid spill and there were dog hairs all along the back seats. We cleaned this by ourselves and are very pleased with our new car all the same. I would highly recommend peter vardy to my friends and family I have dealt with many franchise garages and felt really pressured. Kenny as I said applied no pressure and got us just what we asked for I would personally send my friends and family to him if they are considering a new car in the future. I would also like to say justice the manager was also very helpful.”
“Excellent service everything explained clearly nothing was too much trouble for Victoria the sales woman who was brilliant all through the process. Will definitely use again superb .”
“As a first time buyer to Peter Vardy I found the whole experience pleasant and very professional. I would like to particularly mention the service manager Gavin Clisby and salesman Stuart Cobb for all their help.”
“Sales team at Dalgety Bay were very good and found my car in the colour I was desperate for. It did arrive the following day for collection but I received a call saying that it had a scratch and that they were sending it to be fixed. Very grateful that it was fixed however was slightly annoyed as was then told should get the car tomorrow with a possibility of it taking 2 days. Was then contacted the following day to say that it would not be that day but ready by 2pm tomorrow. I did then phone the following day just after 3pm to see if it was ready for collection but was then told it was the but would then be the next day for definite. I did get my car 3 days later than expected but Stuart the Sales Person was incredibly apologetic and it was definitely worth the wait. If I had been told on the original day of collection that I would not be able to pick it up for 3 to 4 days and that they would confirm the collection once the body shop had completed the repair rather than telling me each day it would be tomorrow I would have scored it 10. I would rather have someone under promise and then over deliver so that my expectations are then surpassed.”
