“Just going to call to day today to make a appointment car making a rattle noise from dashboard very annoying also for last month I have before and after I have purchased the car I have received numerous marketing calls asking me do I want to purchase a car I have every caller and the showroom to stop these call but no it's still happened”
“The eservice was fantastic from start to finish the motability specialist at peter vardy made us feel really comfortable and explained everything from the order process to delivery and pick up and my wife was delighted with the flowers i will definately use peter vardy every time now thank you for a wonderful car”
“What was right?
Went in Saturday to test drive a specific car confirmed by email and a phone call to go all the way there be left for 40 mins then tell us the car wasn't there, however looked at different car , ended up buying it and was called on Monday to storage collection for Thursday ar 4pm , go all way in tonight and again left sitting for an hour for them to then say it wouldn't be ready till tomorrow ( Friday ) at 5pm... Very poor customer service, both myself and my husband took a half day for today to collect. Don't get my rating st all .”
“Very professional. The only thing i could fault was the salesperson we had arranged tocsee by appointment went and dealt with someone else. However sales person we got was a pleasure to deal with”
“My experience with Peter Vardy has been excellent. From my first contact right through to the collection and handover of my new car the people and service has been fabulous.”
“From my original enquiry to picking up my new car the service i recieved has been excellent ,Jonothan the salesman even sent me a video of the car i was interested in so i could get an idea of the interior ,he was very pleseant and very informative and made me and my wife feel at ease.
On the day i collected my car i was greeted at reception and shown upstairs to the cafe where i recieved a non alchoholic cocktail and a flower arrangement for my wife and five minutes later a member of tbe finance team called Fiona took me to her office to sort out the paper work ,she was very efficient and she certainley new her stuff and in no time at all she took me outside to get my new car then she showed me the controls and even tuned in my phone for me ,so all in all a very good experince buying a car (my second )from Peter Vardy Motherwell. Thankyou”
“The salesman was very helpful and patient and answered all the questions i had.
The handover was very unorganised and the car wasnt very clean at all with cigarette ash still in the vehicle meaning i have since had to have the car valeted”
“Brilliant salesman, Paul Stevens, lovely man , very genuine, not pushy, very knowledgeable, if Paul had been pushy we would not have bought a car, also handover very good with Kirsten Wallace, very nice and very knowledgeable. My only complaint was that I was told I would have my car on Monday!!! After numerous phone calls, I did not get my car until Thursday !! This was very frustrating and very inconvenient, ! Very disappointed that this should happen with such a well known company.”
“My experience with Reg Vardy while not perfect was eventually sorted out. But I would have preferred to have had my car delivered on time, ESPECIALLY as the salesman had a week to get it all organised. Which should have been more than enough time.
To be fair it did eventually get sorted out but I was a day late in taking possession of my new vehicle.
Considering I was also paying cash I expected a better deal but am overall happy with my car and how I was treated after the initial problem.
Thank you
John Hamilton”
“Service from Hadleigh was fantastic, couldn't fault it at all. The only issue I had was that the scratches that were noticed on the car initially were not removed upon collection as promised. Hadleigh, has since organised for this to be dealt with. Overall, fantastic service and a lovely car. Thanks so much.”
“Thomas Mannion in vardys Perth, sold me my latest car. This is my 5th car from PV, and once again I received a 5* service from the minute I walked in the show room door - thank you! Thomas was absolutely brilliant, so welcoming and he couldn't have made the buying experience any easier if he tried. Thanks Thomas, il be back!”
“Service was excellent. Glen who dealt with my purchase was brilliant. He talked me through it all and got me the best possible deal on the car I wanted.”
“Mr John Freil was first class he communicated all details to us with efficiency and ensured that our needs were seen to during and after the purchase of the vehicle.”
