“This is the 2nd car bought from Peter Hardy Motherwell this year and on on each occasion we got excellent service from initial enquiries right through to purchase.
No pressure sales and large selection of models that both my wife and myself were after.
Satisfied customers and would gladly recommend for a good deal and really friendly and helpful staff within the branch.
Thanks to all at Peter Vardy from a pair of happy customers.”
“My wife and I found the transaction of purchasing our new car to be in this case a very pleasurable experience. Your salesman gave a full and detailed explanation of every step through the paperwork and would explain in further detail anything we did not fully understand. We would have no hesitation to recommend Peter Vardy in the future to friends or family”
“Firstly, I kept being forced to take on finance when I had made it clear that I didn't want to purchase the car on finance. This wasted a considerable amount of time. I don't mind saying no once but to have to say it repeatedly was quite annoying. Secondly, I was sold a car that smells of damp. I didn't notice at the time of purchase because I thought it was just the smell of the valet. However a week after I purchased the vehicle I took it back and spoke to the salesperson who sold it to me, they told me that there was no smell coming from the car and there is nothing they can do about it. Nice car but after a deep clean shampoo it still smells of damp and there's nothing I can do about it.”
“the salesman was very helpful in every way to do with purchasing a car made you feel at ease no pressure at any time and answered all questions asked of him about the cars I was looking at when I choose the car I wanted the salesman Lee was most professional in doing paper work and answering any questions asked of him we had no problems when buying or picking up car full marks to your excellent staff was a pleasure dealing with them.”
“Recently purchased our new car at Peter vardy. The sales assistants were all very pleasant and helpful. We dealt with a man named Kenny and he was brilliant. Patient and answered my 100 questions. Handover was smooth and quick. The free bottle of prosecco was an added bonus too! Very impressed”
“From the start to the finish, Chris the salesman actually listened to what we wanted and provided it. Whole process very easy - all those involved polite, efficient and friendly”
“your motability team provide a excellent service the deposite is very affordable and the car is faultless look forward to future dealings with peter vardy”
“Made me understand all the available options and discussed what was best for me.
Very approachable.
Very quick process.
Staff were pleasant and friendly.”
“"I could not be happier with my new car. I went in just to have a look at a car I liked and ended up driving away with it a few days later. Hassle free. All the staff at Peter Vardy are absolutely fantastic at what they do and you cannot fault their customer service. Special thanks to Wayne for everything he has done for me. After I fell in love with my car and decided I wanted to go ahead with it he was very quick and efficient sorting out all the paper work and finance options for me. He took into consideration how far away I live from Aberdeen and knew I had to get back in a few days so he did everything in double the time to suit my needs. His knowledge about the company and all the cars is not only helpful to me as a customer but shows that he is not there to push you towards buying a car he is there to give you all the information you need to decide for yourself. A real credit to the company. Thanks again guys, I will definitely be back in the future and I\u2019ll be sending my friends and family your way whenever they need a new car.\r\n"”
“Chris was an excellent salesperson. Never pushy, always helpful and looking to create the right deal for the right car. Every aspect of the sale was managed perfectly.”
“It was a good experience getting my car people were very friendly until I came back in about 3 bald tyres that was on my car that were just above illegal so now I am going to have to buy 3 new tyres . You would think if you spent 7000 pounds on a car you would have decent tyres on it so for that reason I only gave you 3 stars and I won't be recommending use to anybody I no”
“On the Monday I called and requested a rest drive of the car. When I went to test drive the car on the Tuesday, the salesman told me that I couldn't test drive it because there was no petrol in it. He told me that the Shell garage where petrol is bought from was closed. I could tell that the engine had been running. It seemed quite hot. The salesman told me that I would have to come back on the Thursday as he had a day off on the Wednesday. On Thursday I returned for a test drive. The car was not available immediately. It was in the Vardy garage. The salesman told me that it had a "cold start" problem. I immediately noticed some kind of scraping or grinding noise coming from the rear of the car. The salesman suggested it was the trade plate rubbing, but I told him that I thought it was something more serious. The next day, I was told that the problem was caused by non-standard alloy wheels being fitted. I was told that Vardy would fit the correct sized wheels and this and all the other problems would be sorted. When I returned from holiday having agreed to buy the car, the Vardy employee taking my payment had no knowledge of any of the difficulties. I could see that the car had different wheels, a parcel shelf had been provided and the whole car had been cleaned an polished. Assured that all was now fine, I paid for the car and took it home. When I arrived home, I noticed that the engine cooling fan was running, but I thought that was normal. When I wanted the car this week, I found that the battery was flat and it wouldn't start. I have now noticed that the engine cooling fan comes on as soon as the engine is started and that it remains on. After only a short drive, the cooling fluid seems very hot. I am not entirely convinced that Peter Vardy has really prepared this car and that the service actually provided is not very good at all.”
