“I would rate 10 out of 10 to both manager,namely Daniel Steven and salesman Alex Pritchard
for the care and attention to detail which made my mind up to purchase my Corsa 1.4 energy.
My wife and I are very happy with our lovely car.
This was of course the Dalgety Bay showroom.I also pay a monthly subscription for annual
service.The good thing about it all was there was no pressure to buy.Alex the sales exec.
let the car do the talking.I will recommend Peter Vardy Dalgety Bay to friends e.t.c.
Yours sincerely Adam Clacher”
“The car I eventually purchased makes me happy, but the overall experience was hard work and frustrating. Its a difficult one to really summarise here, and being honest I don't want to say anything that blames the people who dealt with me. Things just didn't 'connect', like responses to emails, calls back, no explanation about the 'Admin charge', the donation. Probably the most disappointing issue was the car that I bought was £10,990 one week (and agreed a deal to buy it), then told that it was sold - only to find one week later it was not sold and it was now £11,990! In order to be able to afford it at that price I had to organise my own finance, but feel the deal I got in the end was not as good as if I had taken the deal on offer at £10,990 (subsequently withdrawn because it was 'sold'). I kind of have a 'stitched-up' feeling. After having the car a week, and paying the full price, this week I was called saying I underpaid by £100 and have just had to go back to the garage to pay even £100 more. Now I wait for the car to go in for the timing belt to be changed (which was agreed by the sales manager), and I've just found out that the car was not serviced on the day of pick-up as I had led to believe and that it will be serviced when the timing belt is done. I have also just picked up the missing service book which was not with the car when I took it. Overall, for me the car is great but my mind is telling me I should have walked away a long time ago. Sorry, but you asked for feedback!”
“i was very happy with everything until when i spoke to the salesman the day after i picked up my car id noticed a scratch on passenger door that was supposed to be repaired but hadnt been also i was supposed to have won a voucher for £50 groceries i had given him the letter that i had opened while waiting to see him i have not received this he was supposed to phone me 9 days ago but hasnt so not very happy”
Hi Robert, I believe my college Megan has responded to your email today and our Sales Manager will be in touch within 48 hours to resolve your concerns. We appreciate your feedback and will resolve your outstanding concerns quickly and efficiently.
Hi Saxon, Thank you for your review. I appreciate you taking the time to do so. Is there anything else we can help you with, if so please let us know? Thanks, TeamPV
“thought I should have two years free servicing stated on web site also the four tyres had all different air pressures also had to fill up windscreen reservoir don't think vehicle was checked before handover the spec for the viva said 4 speakers there is only 2 working was told by salesman no there is only 2not happy about that otherwise vehicle is not to bad”
Hi Harry, I'm sorry to hear you experienced a few issues with buying your vehicle. I will make sure your feedback is passed to the relevant managers who will be in touch soon to resolve. Thanks, TeamPV
“I just got a new corsa limited edition which I enjoy the sales guy Stephen Callan was great guy couldn't have asked for better really but here's were the problem lies think some of the managers stink as in attitude wise towards there staff 3 times I had to come resign paperwork after I got the car Seafield vauxhall is an absolute shambles of a place after care is shocking after these cars are paid office won't be back”
Hi Sean, I'm sorry to hear you felt the Management let you down. I have passed the details to our Managing Partner and asked him to contact you asap. Thanks for your feedback.
“Excellent customer service, regular contact and updates with the sales representative caitlin, would definitely recommend Peter vardy Kirkcaldy to friends.”
“I can't say I am happy with the service. I was told when I bought the car that any chips etc would all be touched up prior to collection and you sell on the 114 check etc.
1. I waited over an hour after I arrived for my collection (50mins after my time slot as I was early)
2. The few marks on the car have not been done
3. I am not 100% about the checks as the coolant was low
4. Due to my purchase and collection being later in the day it was only while I was off at the weekend I noticed the rear bumper is a different shade to the rest of the car. Not sure why this is as I was assured by the sales person it had. It been in an accident etc.
5. Still waiting for the copy of the MOT”
