“Was very impressed with the service I received when buying my car. The staff were friendly and jason the salesman helped us find the right car for our needs. Would recommend to friends and family. All in all a very pleasant shopping experience”
“overall service from Peter Vardy was excellent. Couldnt have asked for any better. I would like to express my thanks to the three main employees i dealt with (Declan, Jason and Laura), they got me out of a contract that was with Arnold Clark, i didnt even realise what type of contract they had given me at the time and these three really pushed the boat out to try and help me. Amazing job guys x”
“My overall experience has been fantastic! Everyone was very welcoming, met Eddie, who was a great salesman, he has kept in touch with me from when the order was placed until I received the car. He is a great value to your branch in Aberdeen!!
The roof came bronze instead of black, this was quickly resolved, and now been re-sprayed black. I'm really delighted with my car!
I do change my car often, and this has been one of the best experiences that I have had.
Thank you, Suzanne :)”
“Vauxhall Aberdeen.
I posted a review on this site several months ago and listed numerous issues I had experienced. Nobody from Peter Vardy responded at that time, as sometimes has happened on this site with other customers posting problems they have encountered.
No issues with individual staff members, they simply have to stick to company policy, but the customer service provided by the company was awful
Having owned nothing but Vauxhall cars and vans since starting driving in 1987, I will still be loyal to the brand, but I will never again deal with Peter Vardy.”
Hi Stephen, I'm sorry to hear your still unsatisfied with the company. I am aware of your previous complaint made around the end of July. We will be in touch soon to discuss this. Thanks
“Amazing service, everything was made so easy for us from start to finish. We only popped in for a look as we wanted to trade in one of our vehicles but we felt it was such a good deal that we traded both in then and there. Thank you, we would definitely recommend Peter Vardy.”
“I would just like to say that everyone I dealt with in your company from the Salesman Ben right through to the Boss were very professional friendly and nothing was too much trouble for them. I would have no problem returning to yourselves if buying another car
Thanking You
C Marshall”
“Couldn't fault service provided by Peter Vardy, especially Susan Tait. However we were very disappointed when we went to get the car - we drove over 50 miles to collect car, arriving at 6.30pm. When they tried to get finance in place they encountered a problem getting it through (problem between Peter Vardy and finance company) and by this time it was after 7 pm and we were astounded to hear that although Peter Vardy are open until 8, the finance Co closed at 7 so finance could not go through. We were then told we would have to just take our car away again (by now my insurance on old car had expired). Very frustrating to drive all that distance to find we could not take our car away with us. I am not blaming Peter Vardy as they were as annoyed as us but surely if garage is open until 8 serving customers it would make sense that finance Co are able to deal with transactions until 8. Peter Vardy brought car to us the next day along with bouquet of flowers as way of apology but whole experience was spoiled by not being able to drive car away from garage (first time we have ever purchased from garage like this).”
“I started to panic the buildings front door wouldn't open to drive my new car out thought it could have been a disaster luckily they got it open , and i dove home with a big smile , great service friendly people couldnt ask for more,”
“Could not fault the customer service from Dave Barnes, he was honest, friendly and very helpful. he went through everything (more than once on a few things) and made sure I understood everything he was telling me. Although he didn't make up my mind for me he helped me make an informed decision, one that I'm more than happy with.
The handover went well also, all the technolgy was explained to me so that I was able to drive away, although had a sticky wicket of a start. I wasn't told to put the clutch in before turning the key. Soon sussed it out though.”
“when i bought car hassle free
but when my son went to pick it up
night mare your five day insurance cover
would not let me cover him only my self and partner
i see no reason behind this as my son could have been driving longer than his mother
then i got my insurance company to cover when it was being picked up but as he had no documents to prove it he was refused car even when iexplained he was covered
in the end my son had to take your five day cover himself total inconveniance”
“We received first class service from the moment the salesman David Barnes approached us in the showroom and this continued throughout our purchase and collection of car.”
“I was very pleased with the service and friendly staff , in particular Andrew Thomson and Clair Bussell. They were attentive and not in the least overbearing.”
