“The staff are friendly and helpful without being pushy.
The only criticism I have is your technology needs to be improved as every time I requested a change in the amount of cash to finance I was considering, the salesman had to go to find a main computer to adjust it as his tablet would not let him do it.”
“Excellent service, our salesman John McIntyre was fantastic as was Kelly from the handover team. Felt that John got to really know what we were looking for and made every effort to deliver that to us. Was professional yet friendly and made the whole experience easy and hassle free. Will definitely be back when looking for a new car in the future and will definitely be asking for John.”
“I went to the VIP event and was extremely happy with the way it was handled.Paul Stephens the salesman was very proffessional as was Ally the guy who sorted out my fianance. I ended up with a year old Mokka diesel. I already have a Mokka 1.6 petrol”
“Could not fault the place,from my first enquiry,to leaving the branch with my sparkling,singing and dancing brand new viva....oh and the chocolates are out of this world!,,”
“The staff at Peter Vardy Aberdeen was great with the handover of the car and showing how everything works. But i must say that i am not happy with Vauxhall company. I ordered my motability car in November 2014 for delivery on 4th Feb 2015. In late Jan 2015 i was told the car was delayed and it would now be delivered March 2015. I was then told the factory making the car was now not making my car and now another factory would be making it and was told 8 weeks for delivery. At end of May 2015 i was told the car would now be delivered in June 2015 and then it was the end of July 2015. July 2015 came and gone and after many many phone calls and no replies i was told the final delivery was 26th Aug 2015 which was the day i got the car. That was a total of almost 10 months to get a motability car delivered. When i first visited Vauxhall i wanted to order an Antara but was told i could not order an Antara because it would be an eight mouth build so i had to pick my second choice which took 9 months to build.”
“Full experience was great. This is my second car from Peter Vardy and the whole experience was made better by your salesman Robbie Blakemore , who explained everything really well and made sure I got the right deal for me. Also done everything in his power to make sure I got the car I really wanted.”
“I went into Seafield Saleroom looking far a specific secondhand car. The salesman, John McMahon, spent 2 hours looking for the car I had specified and I was delighted when I got it,he also gave a good tradein value for my old car. When I picked up my new car I realised within 20 minutes the satnav was not working because it had no SD card. I returned to the showroom and John promised to deal with this promptly and a card arrived in the post two days later. Excellent dervice.”
“i found the customer service and overall experience with Peter Vardy very positive and extremely courteous in their approach, guidance , advice and support with the purchase of my new car . I also commented that the "dress down" day was beneficial in gaining customers and sales with staff being very approachable. Thank you”
“Amazing service from the staff again. Kelly was a joy to deal with and her personality as well as her professionalism were a credit to her and the company. Scott Glencorse whom I met the day I picked up my vehicle was another great of example of why Peter Vardy Motherwell staff are great to deal with it. A big thank you to all including Darren and Stevie whom I dealt with when I purchased the car.”
“Customer service was fantastic from start to finish. As I had to travel over 100 miles to get my car, staff arranged to collect me of the train and take me to the garage, I was then given coffee while staff sorted out the paper work. Fantastic work by all the staff involved with me.”
