“Agreed a very good price on a new car with Peter Vardy Aberdeen. All communication on the phone was precise and informative. Caught the train to Aberdeen and after good treatment from what appeared very efficient staff I drove the new car away. It has be faultless and so I cannot comment of after sales. But if they are the same as pre sale I have no worries at all. Very pleased indeed.”
“After sale service has been very poor, however before we bought the car it was good. It appears once the sale has been the customer isn't of any importance anymore.”
“Very happy with my car and how smooth it is to drive. Sales person was good in getting me a good deal. Disappointed with the amount of scratches that was on a new car when I picked it up but I was guaranteed they would fix it.”
“kevin mcCrum youre sales executive made the experience of buying my new car (which I love by the way) so easy and pleasant . there was no preasure he was professional and the car was exactly as he described , I was so delighted with kevin and my deal I recommended him to my sister and today we picked her new car up says it all really cheers kevin”
“I recently bought a new Corsa Sting 1.4 which I love, it is so smooth and quiet, quite a difference from my previous Corsa (1.0 loved it too)my experience in your Kirkcaldy branch was perfect, our salesman Danny was very professional and couldn't have been any more helpful, nothing was too much trouble.”
“They made you welcomed, offered tea,coffee etc, staff didn't want to go and show you around cars dispite being bit rainy - not acceptable?? The salesman was perhaps only wanting to do a deal, they brag about giving you the best deal possible so how can best deal possible is same as price on windscreen of cars !! Peter vardy should get staff to be more honest to customers otherwise they do okay.
None of the car specifications was discussed by sales person, and also nothing discussed about any service plans available from peter vardy,
After handover of car I spent few moments on forecourt checking things over and noticed that the OIL life was at 98% as should be 100% so reset it back to 100%,it dropped again very quickly to 98% and at this point I only done about 20 miles over few days since got the car - this shouldn't be doing this in such short time with it being newish car !!
Also windscreen washer bottle was very very low as it should be filled up to top ! Does anyone actually check mechanics work before releasing car to sales staff ???
Fuel level was just on 3 bars ( corsa ), did they actually put fuel in as if they put in the £20 they charge you for it then it should be 17 litres = 4.3 gallons as there is about 4.54 litres to a gallon as basd on fuel price in local area at £1.15p per litre at shell sea field, Morrison's at portobello was around £1.11p on day I collected car - so if they did put in the above amount then gauge would be sitting approximately at 5 - 6 bars ( as there is 8 bars on level and each one is approximately 5 litres each as this allows about 5 litres left in tank after the 8th one goes out on gauge, as traded in smaller version of same car I bought so know how fuel levels work, so pretty poor on this part,
Any other issues will be raised with head office in due course once I get chance to write things up, overall sales person tried his hardest to sell car but didn't discussed things about the car and service plans etc, you can't discussed things about any cars without actually going out and look at them dispite a bit rain,
Everything should be discussed by sales person on day of selling you a car and can tell you that this will be discussed again on day of handover of car so that you had some time to think stuff over before you commit to any other purchases for the car and not wait until the actual day of the car handover, Peter vardy needs to get this sorted out.
Peter vardy will probably know who this is so get things sorted out asap
Peter vardy - do you not follow up with customers complaints, sales staff can't be bothered to contact you dispite leaving messages to do so, service plan details was supposed to be sent out with 7- 10 days 21 days on since purchasing this I'm still await this information, what else can be said about peter vardy seafield Edinburgh branch apart from the friendly welcoming they fail everything else as took almost an hour to do the handover of car dispite arranging pre arranged time - not acceptable, get things sorted with stuff like this, turned down better offer from another Vauxhall dealer who actually offered a 2 years free servicing and full tank of fuel (unlike the skimpy amount peter vardy put in - remember we paying for certain amount of fuel, why can't they prove they put the £20 of fuel in with receipt as dealers have fuel cards with certain petrol stations and they put the registration number on receipt ) and yes the other dealers phone back to ask if you going ahead with deal, but like I said I turned down better offer from another Vauxhall dealer because peter vardy was in close proximity of home address - that's the only reason chosen them again as I would had went elsewhere if I knew how things would worked out with P/V and least the other Vauxhall dealer shown you round the car and discussed everything it had mmm unlike peter vardy staff , like other who do a review I agree with most of what they say about peter vardy. Come on peter vardy response to this review and leave contact details for who to discuss issues with.
I don't think they will response to this review.”
“Darren made the whole process easy and was able to quickly deal with any enquiries I had. He also helped with my gap insurance following my write off.”
“Staff very friendly, answered all questions we gave them. They made time for us, nothing was rushed. Danny was really good, offered coffee made us feel comfortable, nothing was a bother to him. I love my Corsa!! Would definitely buy another car from peter vardy. The girl who handed the car over to us, was lovely could not do more for us. Thankyou.”
