“I purchased a 2011 21K Miles XKR from P.V. Jaguar. on my way to Glasgow heading off on holiday. Came back and dropped into the dealer as they told me my new car was ready and looking good. Well no it was not, the passenger side was covered in scratches. They then made me wait an additional day until the scratches were buffed out. Picked up the car a day late, and took it home on a pretty wet day. Noted on the way that the brakes were pretty spongy. Once home the weather cleared up and I gave the car a good wash, noted on the bottom of the drivers door that it was corroded and bubbling from the edge up the face of the door approx 2cm2. They took the car away and drove it to the dealership approx 60 miles. All remedial works were completed over a two week period, however what happened to the 165 point vehicle check. This was disappointing, especially being a brand such as Jaguar. It really should have been checked over thoroughly before this car was handed over to me, rather than have a customer mucked about. This must cost P.V time and money needlessly as well as frustration for customers.”
“My daughter purchased a Corsa from Peter Vardy at the Lang Stracht, Aberdeen last year and recommended it highly so I decided, instead of buying a Fiat Punto, which I usually do every three years, I would try out the Corsa. I have taken a two year lease and am very pleased with it. Jenny Coutts”
“A very welcoming place. Everyone is friendly and helpful. You can help yourself to tea/coffee etc. The kids liked it too as there were video games for them to play with. A pleasant experience.”
“Staff made me feel welcome and listened to what my needs were on looking for the car I needed. The service was efficient and friendly. Even the aftersales service is good as I identified a small issue with the car after collection and the issue has been resolved quickly.”
“Very professional service whilst at the same time you were welcomed as if you were family. Very smooth process and the staff couldn't do enough to help.”
“Its very nice when you actually get nice people to deal with. From first contact to last its been a pleasure to do business with Peter Vardy Motherwell. Im sure after sales contacts will be just as good!”
“An excellent experience all round with a special mention to the salesman Gerald Alexander although all staff I came in contact with were very friendly and professional
A small hiccup at new car pickup was dealt with quickly and to my satisfaction
All in all a very pleasurable experience and I would highly recommend Peter Vardy Motherwell to anyone thinking of buying a new car”
“Couldn't fault my experience with Peter Vardy at all. Dave from the Kirkcaldy branch was very friendly and helpful at all times, and as a young driver looking for a first car I definitely felt like I was being listened to and valued like anybody else that came in. Definitely felt like my purchase was good value for money and the continuous contact I've had to make sure my car is in perfect condition means I will definitely be using Peter Vardy for any future purchases.”
“David and Debbie were very courteous and helpful. They made me feel I was making an excellent decision and made me feel confident in any necessary after sales service.”
“Young Michael who sold us the car with confirmation from his new to the company manager, was very professional in every way and really should encouraged and rewarded by the company for his efforts. The night before a friend said to me - don't get a Freelander especially from the Aberdeen dealership. My number plate is SW13 LLE and the car is nicknamed Swiz(z)lle - I'm hoping I never add a 'd' on the end. Well done Michael, so far!”
“This is the second time I have purchased my car from Peter Vardy and my experience this time round was just as good as before. From the welcome received at reception until leaving the store the service was excellent. The sales person, Gerald Alexander, was extremely helpful and pleasant to work with throughout the time we were there. He liaised with Scott Brown, Sales Manager, to make sure we received the best advice and help with our purchase. We are more than satisfied with our purchase and are now enjoying the fruits of all our labours. Many thanks to you and your staff.”
“Don't know much about the company,but the sales chap was on the ball,could not do enough and made sure I was 100percent happy and confident with all aspects.the coffee was not too bad either.thank you.tom l.”
“Bought a new mokka when buyin sales team couldn't do enough . After deal done no communication from sales at all I did all the chasing when they were selling me a car , hand over team were great went back to arrange a service plan only to sit almost an hour got up and left will get service down elsewhere as they can't be bothered with the custom will I buy again from there again will have to wait and see”
“Excellent customer service both from sales and the handover team. The car was damaged when I collected it but it had been arranged for them to collect, repair and return the car at a time and date that is convenient to me.”
“Poor customer service due to a lack of attention to detail, responding to specify questions, managing expectations, accuracy with figures, vehicle preparation, etc.
Otherwise a very good garage and previous sales service was excellent.”
