“Delighted with the "Peter Vardy" experience, made to feel like a valued customer throughout the process, we also buy cars from one of the premium German brands and the service provided by Peter Vardy Motherwell branch was just as good, if not better!”
“Bought a car through your Aberdeen Vauxhall Centre with salesman Gavin. He was very polite and helpful from the moment we walked in to the sale of the car, and also afterwords.”
“Kevin found me the perfect car at the best price and was so helpful with all my enquires i had. I was made feel very welcomed and felt very happy when I left”
“The sales staff were knowledge, helpful, and never came across as sleazy. They followed up and delivered on promises above expectations. Much better than competitors down the road.”
“Staff were very plesent and very helpful. We're never pushy when looking around at cars, just let you be and just let you know they were there when needed. Also got to go up and sit for a tea or coffee when waiting”
“Received good service when we had a look at the various vehicles and upon selecting one. But that is where it stopped.
Upon collecting the car the original sales person was on leave and was not mentioned when we arranged to collect the vehicle. Arrangement was for 12:00 on the specific day. When we arrived another sales person had to assist us and was very helpful but when all the paper work was signed etc that is where the problems started.
We had to wait for about 30 mintes due to being told the vehicle had to be topped up with fuel but we could see the vehicle being rushed to be cleaned. Eventually when they finished trying to clean the vehicle the sales person stopped at reception and we had a look over the vehicle. 1st the vehicle had not been fitted with a Tyre repair kit, 2nd the vehicle was not cleaned properly as specified by the original sales person, the specifications was the car would be cleaned and the paint touched up and polished. After the look over we were told to wait again as the fuel was not topped up. We then tried to speak to the dealership manager but was told he was on leave. We then spoke to another sales person and were told that we would need to bring back the vehicle after two weeks so they could clean it as previously specified. I just see this as a inconvenience due to being told the vehicle would be ready. The list goes on.
My review is based on the fact do not tell the customer one thing and it does not get done and then you try on the day of collection to sort it. Once the sale is done the after service is not good.”
“Great customer service at Motherwell Vauxhall store! Very helpful sales rep and very knowledgeable about the cars and could answer any questions I needed answered. Bottle of prosecco was a nice touch too. So thanks Johnny! We love our car.”
