“I paid for a car to be brought from another garage to be test driven... it never arrived. No one called me. It took 3 days of trying, about 15 calls - most never answered - to find out that it had not arrived and in fact was never going to arrive, I wasn't told why. I then asked for my deposit to be repaid, no problem i was told... it has been a problem. Almost 4 weeks have passed since I paid the deposit, over 20 calls, most not answered, and still no returned deposit. I have tried to call today, 10 attempts, none answered. The worst customer service I have come across in my life. Avoid!
https://uk.trustpilot.com/review/www.petervardy.com”
“I ordered a brand new Corsa at the beginning of July and expected delivery by end of July, later I was informed told that I could not get it till end of August. I said to hold it for one week as the new registration were coming out and I was not prepared to take ownership a few days before. After several telephone calls to the branch in Dalgety Bay I am now informed today that my car will not be delivered till end of September. I am absolutely gutted as I was expecting this car in two days time. ( Only my car has been affected by the delay!) I have now cancelled my order as it is ridiculous the time scale I have had to wait and the rubbish excuses I have had. I now wish I had bought a car nearly two months ago from another dealer with only 10 miles on the clock instead of a brand new one. Now I have to start my search all over again.”
“Lost keys on pick up. Made me late for own work next morning. No air caps on tyres. No foot matts when paid for them on bill. Asked for the manager to return phone calls and heard nothing back.”
“I purchased my car from Peter Vardy Car Store in Hillington near Glasgow. The guy I dealt with was called Christopher Doak. He was polite, friendly, courteous, very helpful and knowledgeable about the car I was buying, and he made my whole experience very easy and straight forward. He was a pleasure to deal with from start to finish.”
“John was very helpful. Communication was excellent and he went out of his way to ensure a smooth transaction.
Your handover specialist coral again made everything so easy and was very knowledgeable about my new audi.”
