“After being let down by another garage we decided to look at your Dalgety Bay branch . We found a couple of cars we were interested in and were immediately made to feel welcome and at ease . After a few initial enquiries as to what we were after we were handed over to Chris Marshall . We ended up buying a car that day and even though we did have a a slight delay because of a private number plate issue , in which we were provided with a courtesy car until ours was ready , the whole experience from start to finish was spot on . Couldn’t do enough to present us with the car in perfect condition and that personal touch from Chris was exceptional .”
“Many thanks for the great service received recently from David Ivison at the Kirkcaldy branch. David could not have been more helpful, very please with the car and the excellent customer service.”
“very easy to do business with. the salesman understood my needs and delivered exactly what he said he would. a pleasure and i will definately be back”
“I was greeted by David who explained the layout of the cars in the yard and showroom. David and his colleagues allowed me to browse without being pressured. The whole process was a pleasurable experience. Thank you”
“I was very happy with all the help I got, and Danny and Debbie were lovely people to talk to. One of the best places I've spoke to on the phone for customer service. Very helpful with everything.”
“no fuss, no bother. bought the car I wanted at the price I wanted. Kevin made the buying experience the pleasure it should always be.
Evans Halshaw in fakirk could learn from this dealership.”
“the new adam I bought has a bad mark on door.nowater in windscreenwash tyers painted I`ve been down to salesman he took it to workshop to sort door it came back worse tried to cover it with paint put wrong couler on it car now is worse off I`ve been back 3 times and still waiting for a satisfaction result”
“The Salesperson, Gary Skene was prompt to respond to my initial request for information and to schedule an appointment to view the vehicle. i received a personalised video tour of the vehicle within a short period of time, enbling me to have an insight into the condition of the car prior to confirming my intention to view it on site.
The overall condition of the car was better than expected for a 6 year old vehicle, some blemishes were highlighted which Gary committed to have put right
On the day of handover, the vehicle was very well presented having been valeted and detailed as per the agreed terms. Overall, the level of professionalism shown by Gary and the Peter Vardy team was very high which coupled with the showrooms and site all contribute to an enjoyable customer experience”
“The process of buying the new car was very straightforward. The salesman was informative on the new features on the model, and answered any questions. The car was available ahead of my expectations and has been running very well.”
