PetFriendly Reviews

Name: PetFriendly
Address: 8616 G Street, Omaha, Nebraska
Rating: 4.20

4.2 Rating 701 Reviews

77 %

of reviewers recommend PetFriendly

4.2

Based on 701 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About PetFriendly:

We’re PetFriendly — a pet wellness company based in Omaha, Nebraska. Our mission is to keep pets healthy and make their humans happy.

We are dedicated to creating safe, effective, and vet-quality pet care products for dogs and cats. We’re your best friend’s new best friend!

Each month we deliver products you need to keep your pets healthy. So delete those calendar reminders, throw away the post-it notes and say goodbye to trips to the store. You can forget about remembering—it's human proof.

Visit Website

Phone:

402-227-3320

Email:

help@petfriendlybox.com

Location:

8616 G Street,
Omaha
Nebraska
68127

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“When used this product before...it worked very well... since I started my subscriptions back up again...it doesn't seem to work.... therefore please cancel all and any subscriptions at this time. Sincerely Barentha Cox 9/28/2023”

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“The box was delivered as expected and it was so cute with the animals names and they loved the treats.”

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“Had tried everything from petmd to seresto x3 collars. 1 treatment with this and the flea infestation was gone. Had to stop monthly for financial reasons on my part but I will b back sooon”

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“I purchased this for all three of our pets, and while our cat seemed fine, our dogs were distressed with the product. My little Chug was crying, had to bathe him and give him Benadryl. Needless to say, I canceled the subscription. I'll go back to their original oral flea medication.”

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“Not happy at all got the flea medicine for my 5 dogs and 3 cats it doesn't work at all”

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“The product made my dog sick she had a reaction to the product please cancel my subscription Cathy dellinger”

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Cathy, we are sorry to hear this news. We would like the opportunity to speak with you to learn more - please reach out to our team directly at help@petfriendlybox.com.

“I'm very pleased with your product for my cats and dogs. I love how each medication box has my fur baby's picture on it. They love the treats that are included. The medication arrives on time. I'm grateful that I saw your ad when I did”

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“Love PetFriendly! Products are effective and very affordable for my 4 dogs. Website is easy to navigate and pausing my subscription is easy to find and easy to do. I will continue to use PetFriendly for as long as I have pets!”

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“This was supposed to be cancelled!!!!!!! Don’t ship the box I no longer have the pets due to health issues that I think sprung up because of this product!”

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“Flea treatment didn't work for any of my animals.”

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“I have 13 cats and 1 dog and I ordered this and all my animals still have fleas !”

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“I never got my box it's been over a week and I have no one has replied to me this is places a scam do not buy!!?!”

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“So nice to have an affordable flea medication delivered to my home that works. Great cost savings as well. We had to put our Blue down for kidney failure and the vet charges ran up to $2200. Can't afford to buy flea meds right now.”

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“Love the products, customer is outstanding. Prices are excellent. Keep up the good work!”

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“Excellent!! Everything!! From the stickers with my cats face on them, quick ship, good price, and effective treatment. Highly recommend”

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“Hoping to not have any billing issues as this seemed to be the one problem on reviews. If it doesn't work I will not order again”

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“I got another email about if I'm satisfied and happy with petfriendly. And I laugh because I've never received my initial order and it's been over a month. I've talk to them and I've heard three different exscuses or reasons on why it is delayed, even one saying it's been delivered. It has not. Disappointed . They're polite but not very efficient..”

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“Happy pets = happy humans. My dog USED to hate having the flea treatment applied. However, with the special treats that come in the mail with the treatment, she will sit still for her flea medicine in order to get the doggy treats. It's also great that it comes to me every month so I can forget about scheduling it in my planner.”

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“This flea medicine works well enough for the fleas in my area. Luckily, they are not the kind that are resistant to this sort of medicine. The unfortunate thing is the packaging. It’s really distressing to my animals to put this on them in the first place. They don’t like it, so I have to sneak up on them to apply it. It really is disheartening after all of that to squeeze the packaging and absolutely nothing comes out. So I’ve traumatized my cats for absolutely nothing, and that makes it harder to get near them and try again. The packaging really stinks, and it’s why I’m going to cancel my subscription. I am so disappointed. I was thrilled to find a very affordable solution in these difficult times, but it’s only worth it if you could actually get the medicine on your pets.”

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“Wish I heard about Perfriendly sooner. Otis loves his treats and I love the protection. The personalized box is just the cutest thing. Affordable prices with the convenience of being delivered to your door is top notch. Customer service is pawsome! I highly recommend Perfriendly to any pet owner.”

Helpful Report

PetFriendly is rated 4.2 based on 701 reviews