PetFriendly Reviews

Name: PetFriendly
Address: 8616 G Street, Omaha, Nebraska
Rating: 4.20

4.2 Rating 701 Reviews

77 %

of reviewers recommend PetFriendly

4.2

Based on 701 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About PetFriendly:

We’re PetFriendly — a pet wellness company based in Omaha, Nebraska. Our mission is to keep pets healthy and make their humans happy.

We are dedicated to creating safe, effective, and vet-quality pet care products for dogs and cats. We’re your best friend’s new best friend!

Each month we deliver products you need to keep your pets healthy. So delete those calendar reminders, throw away the post-it notes and say goodbye to trips to the store. You can forget about remembering—it's human proof.

Visit Website

Phone:

402-227-3320

Email:

help@petfriendlybox.com

Location:

8616 G Street,
Omaha
Nebraska
68127

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“I put it on my cats and dogs. Several days later they still all have fleas. No difference at all. I'm super disappointed in this product.”

Helpful Report

“The shipping times are ridiculously long. It takes over a week between payment and receiving box”

Helpful Report

Hi Laura! We ship boxes the next business day after you order, and our boxes take 3-5 days to be delivered. Your order was placed three days ago. Please reach out to our team at help@petfriendlybox.com if you have not received your box in our standard delivery time, our team is happy to help!

“The advantage for dogs didn't work now what do you suggest”

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“I see a big difference in the flea medicine!! She hardly scratches now!!!! I love it”

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“I’ve been using PetFriendly since I found out about them about 3 years now. I’m still happy with their performance, products, prices and the customer service is way better than I ever imagined or expected . Packages arrives on time every month and lets me know before hand when the fees will come out of my account. ( I now have 11 cats plus 6 fosters kittens)”

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“Yes I am a lot now for months now and the fleas medical did work good at the beginning. But for the last two months it is not working as good as it should can you tell me what to do”

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“My pets (2 dogs and 1 cat) have had zero fleas or ticks since being treated by PetFriendly. The product is great, and my pets have had no side effects. Awesome for the price.”

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“Tried your product but didn’t help control flea’s on any of my fur babies :/ thank you though!”

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“Does not work on my Pitts”

Helpful Report

Hi Melody! Our team is happy to help. We replied to your messages with some helpful questions and we haven't received a response. Would you please provide us with a preferred email address? Our team can be easily reached at help@petfriendlybox.com. We look forward to helping you and your Pitts!

“Anxious to try the product”

PetFriendly 5 star review on 8th July 2023

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“Love the customized boxes for each of my dogs. Unfortunately the products didn't work for any of them though...”

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“The box came super quick and in it was personalized flea treatment for my cats. It's adorable. And, they put in a little package of treats. Highly recommend this company!”

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“Was not at all impressed with this product”

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“Works SO good! No ticks on my girl since I started putting this on her! I love that it comes to my house every month so I don't forget and I don't have to run to the store and it's a great price! Highly recommend!!”

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“I love the price and recently used my first dosage on each of my two dogs. It’s only been a few days but I can already tell a difference in their scratching that they usually do on their Frontline Plus. I love the fact that it’s a natural product with no harmful chemicals as we all love our doggos!!!”

PetFriendly 5 star review on 5th July 2023

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“Very pleased!”

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“My dogs are flea free thanks to pet friendly, however they also loved the beef bits but I can't get them added back.”

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“Easy to order, product reasonably priced & works well. We order flea repellent & so far it really seems to work well. Automatic shipping makes things easier.”

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“I actually wanted to say how super pleased we are with your products. Never has flea treatment time in our home been so easy. Not one complaint from the kiddos and fleas are gone. Thank you so much!!!!!”

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“Love their products!”

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PetFriendly is rated 4.2 based on 701 reviews