PetFriendly Reviews

Name: PetFriendly
Address: 8616 G Street, Omaha, Nebraska
Rating: 4.20

4.2 Rating 701 Reviews

77 %

of reviewers recommend PetFriendly

4.2

Based on 701 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About PetFriendly:

We’re PetFriendly — a pet wellness company based in Omaha, Nebraska. Our mission is to keep pets healthy and make their humans happy.

We are dedicated to creating safe, effective, and vet-quality pet care products for dogs and cats. We’re your best friend’s new best friend!

Each month we deliver products you need to keep your pets healthy. So delete those calendar reminders, throw away the post-it notes and say goodbye to trips to the store. You can forget about remembering—it's human proof.

Visit Website

Phone:

402-227-3320

Email:

help@petfriendlybox.com

Location:

8616 G Street,
Omaha
Nebraska
68127

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was great and product got to me fast and safe but it didn’t help with any of my dogs they are all still scratching like crazy.”

Helpful Report

Hi, Jamie - Thank you for your feedback. We're sorry to hear this but we'd love the opportunity to help you and your pack! We've sent you a message to your PetFriendly email. We hope to hear from you soon.

“Hasn’t helped with fleas at all. They’re still covered in them and it’s been 2 weeks max since they were treated.”

Helpful Report

Hi, Shannon - Thanks for taking the time to share your feedback. There are a number of things we can suggest in the fight against fleas. Please reach out to our team at help@petfriendlybox.com. We'd love the opportunity to help!

“Excellent product and it works!”

Helpful Report

“Super easy to apply and it’s great to help stop the spread of fleas!”

Helpful Report

“It did not work at all”

Helpful Report

Hi, Rachel - we're very sorry to hear this. There are a number of things we can suggest in the fight against fleas and we're happy to help! Please reach out to our team at help@petfriendlybox.com.

“PetFriendly flee products are amazing! Not only does it kill the flees, the price is so affordable! We spent years paying 50-100$ using the flee control the vets and Pet Smart sell. I'm so thankful I saw your ad on Instagram! I've told all my friends and family to sign up! Thank you for being so convenient and affordable! My furbabies thank you too!”

Helpful Report

“We are super excited about this flea stuff we have tried everything. This really works. I think we get our next shipment at the end of July.”

PetFriendly 5 star review on 23rd July 2023

Helpful Report

“This was our 1st time trying Pet Friendly & I have to say your missing a remarkable experience if you haven't at least tried them once! 1st off ordering was a breeze! Filled in some basic details about each of my dogs & they were both easily matched with their perfect flea medicine prevention in both of their appropriate weight classes! 2ndly shipping was very quick indeed! Maybe 2 days tops for us at least! 3rd my dogs felt soo special when I brought the box from PetFriendly in from our mailbox! Not only was both of their boxes of monthly flea medicine found within the box each with their names & a picture of a dog similar to their breed on each individual box, There was also a small sample bag of dog treats & man did they smell these treats plum through the package they were sealed in & through the shipping box itself!! So we opened their box & checked out their goodies along with directions for the monthly flea & tick prevention and without question the inspection of their new package & the contents within passed with flying colors!! Of course they hate baths & have always hated other monthly topical treatment when using other brands over the yrs. However there were NO adverse side effects from this brands monthly topical flea treatment!! In the past, other brands usually made them lethargic the following day or left them with a loss of appetite & very little energy or interest in the following days activities like they had been poisoned so to speak. That simply was not the case with this same type of treatment from this company or brand!! Needless to say it was only after their baths, & once they were dry, the application of their specific recommended topical treatment is when we opened the little bag of complimentary treats that had been sent to them! Let's just say once they got their snacks they forgot all about their baths & once dreaded flea & tick prevention through topical application was a distant & well distracted memory for them!! The whole set up we received along with customer support for tracking our order & even use of the enclosed medication treatments should we have needed it was just an email or a quick dial of the phone away! If you can afford to set up & keep on a monthly automatic shipping schedule for your pets specific treatment & specialized plan to keep on a schedule or ritual, I HIGHLY recommend giving this company & brand a good 'ol college try!! You will NOT be disappointed & neither will your pets! Oh & I forgot to mention... making any adjustments to your monthly reoccurring orders are very simple & YES..... this flea & tick preventative actually DOES work! Not one sign of or any indication of fleas or ticks!! It was an awesome experience to have been able to have given this Company & their brand a try!! We loved them!! Thanks PetFriendly!!”

PetFriendly 5 star review on 22nd July 2023

Helpful Report

“We are on month 2 of petfriendly in july, the worst of flea season here in Ohio. I have 6 dogs and we have not seen more than a couple of fleas this season! I am amazed! I wholeheartedly endorse Petfriendly, I have very different breeds of dogs and sizes. Not 1 bad reaction! No bad smells, no mess, and absolutely no fleas or ticks AT ALL! Thank you!”

Helpful Report

“I've been using PetFriendly for 3 months now and their products actually does what it is made to do,keep my cats and dogs free of fleas and ticks. First treatment and no more fleas and ticks. The price is also easy on the wallet. I also get my dogs the beefy bites roasted lung treats and they love them so much that they'll dwell while waiting for me to give them a few pieces. I highly recommend anyone looking for a flea and tick product that actually works to contact PetFriendly. You won't regret their decision.”

Helpful Report

“Initially the product worked but not anymore so please discontinue al shipments immediately”

Helpful Report

“I’m disappointed with PetFriendly. I used this monthly on my cat and followed instructions to a T, yet my cat got fleas which resulted in worms. I had to take my cat multiple times to the vet to be prescribed deworming medicine as well as a medication to kill the fleas on her and resumed using the PetFriendly on a monthly schedule as usual. Yet the fleas always came back. I contacted PetFriendly multiple times to be told “you must have an infestation.” I don’t. Other cats in my apartment did not have fleas or worms and were on prescribed medication from veterinarians. I’m thoroughly disappointed in PetFriendly’s lack of care & action after contacting them multiple times about my concerns. I would recommend just going to the vet and getting the medicine from there. Otherwise you may have problems like this.”

Helpful Report

We are so sorry to hear this, Clare! Please know that we don't blame you for the flea problem Boo faced. We value your feedback and have sent you a message to your PetFriendly email. We are here to help you, Boo, and your other cats if you ever decide to give us another try. Thank you for sharing your concerns!

“I put this on my 3 cats and my dog and they still have fleas. This product did not work. Will be canceling my subscription”

Helpful Report

“I 10/10 recommend this product to anyone w dogs inside or outside of their home.Found out my dog is allergic to fleas, and from the reaction to them made him look mange-y. I used this on my dog(pit) and his skin cleared up and his skin and fur look so much better!”

Helpful Report

“I have to say I was super excited about finding this flea medicine for a great deal.. unfortunately I think I figured out why it was such a great deal the flea medicine did not work whatsoever. I applied the medicine for my 2 dogs 3 cats Monday night treated my house and my animals still have fleas just as they did before so unfortunately it was a waste of time and money for me”

Helpful Report

Hi, Margaret - thanks so much for your feedback. We'd love the opportunity to help. Our team has reached out to you at your PetFriendly email.

“I love how simple this is, its a great product, have not had any issues with fleas/ticks at all, we camp a lot so thats a huge concern for us and your product has never failed us. Thank you for making things so easy :)”

Helpful Report

“This is hands down the best flea and tick prevention medicine ever! Our GS dog has skin allergies, and we've tried many different brands. But they would always cause her to go into an itching session, not to mention they never truly worked. But Petfriendly's helped! She no longer itches, we have not seen one flea since we switched to petfriendly and the price is just amazing!. The staff is also amazing. When we asked questions and needed help with one order. The staff was very kind and helped us so much,”

Helpful Report

“This site is a lifesaver for my pets and me. The price is just right!”

Helpful Report

“Our sweet pup ended up with a bad case of fleas. We tried so many things with no solution. Then we tried PetFriendly flea medicine. Within a few hours the fleas just started falling off and I am now happy to say he is flea free! Thank you so much for such an amazing product!!!”

Helpful Report

“I think this is the best price that you will find out there for flea treatment for your pet. It works pretty good, and is very affordable. I love pet friendly! They need to come out with a chewable product!”

Helpful Report

PetFriendly is rated 4.2 based on 701 reviews