PetFriendly Reviews

Name: PetFriendly
Address: 8616 G Street, Omaha, Nebraska
Rating: 4.20

4.2 Rating 701 Reviews

77 %

of reviewers recommend PetFriendly

4.2

Based on 701 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About PetFriendly:

We’re PetFriendly — a pet wellness company based in Omaha, Nebraska. Our mission is to keep pets healthy and make their humans happy.

We are dedicated to creating safe, effective, and vet-quality pet care products for dogs and cats. We’re your best friend’s new best friend!

Each month we deliver products you need to keep your pets healthy. So delete those calendar reminders, throw away the post-it notes and say goodbye to trips to the store. You can forget about remembering—it's human proof.

Visit Website

Phone:

402-227-3320

Email:

help@petfriendlybox.com

Location:

8616 G Street,
Omaha
Nebraska
68127

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“3 dogs and 1 cat flea treatment is extremely affordable. Boxes arrive on time. Very happy 😊”

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“Awesome product and always on time”

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“Sasha knows the package and shows a great amount of interest.”

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“We are multi-dog home so we love to have our monthly flea medicine delivered each month in plenty of time to make sure our pups don’t miss their monthly dose. The monthly doses are easy to distinguish with individually labeled boxes for each pet with their own ‘dog selfie’ on each box. We love this touch! Company/staff interaction has been great and they have good communication. The website is easy to use and most subscription updates or issues are able to be self-addressed via logging into our personal account. Definitely recommend!”

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“Been using this for several years. I have 3 big dogs 75+lbs and 110lbs. Works great for all 3! The personalized boxes and free treats each time is an added bonus! Have had several friends n family start using it too with great success. I love that it’s a small family business as im from the Midwest also!”

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“Mocha loves her treats from you. I am delighted to be one of your customers. I like the way you keep me informed of new products and emails for my upcoming order. Thank you”

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“Quick delivery, so far very happy with flea meds and heart worm. Easy to order with good prices. Thanks”

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“PetFriendly offers good products at great prices with excellent results! My poodle Popcorn remains flea and tick free as a result!”

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“Love the products that you have to offer. The packaging is great and the little extra treats included in each shipment are very much appreciated by Bjorn.”

PetFriendly 5 star review on 11th September 2023

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“Awesome supplies at a great price that come straight to our door. Thank you!!”

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“I've been with Pet friendly for a few years and you can't ask for a better pet supply company!! Their service is beyond excellent!!! The flea and tick medicine works great, as good as any name brand that costs four times as much!!!”

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“Always on time Product works My pup loves the treats included in the box”

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“I have been using this for awhile now its works good on my dog I just wish the price didn't go up but I will continue using it delivery is good to”

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“Excellent tick and flea prevention. We have farm dogs and they are outside 100% of the time and have had no ticks or fleas this summer. So impressed with this product and we feel it does better than the VERY expensive name brand. Also they freak out when we open the test bags. They love them!”

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“Oh my gosh, where do I start?? The staff especially Lila is fantastic. They are so helpful. And the products are excellent.”

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“Absolutely AMAZING customer service. They are always there to help! I've been using petfriendly flea prevention for my 2 dogs and cat! It works AMAZINGLY. I remember "Lolly" was VERY helpful and offered an extra flea prevention for my dog at no charge because it was taking a while for her fleas to get rid... I'm so thankful I found you guys! Thanks for everything!!!”

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“Very pleased with every delivery..my cats love those little bug bite treats!”

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“Possibly the best pet delivery service out there. We've used toy and food deliveries- but none of them have held the standards or the great customer service that Pet Friendly does. Everything shows up when they say, the products are exactly as they say, and they are offering even more items all the time. While I can't say that a couple of my dogs 'eagerly' await their box (they're not fond of me putting the flea-preventative on them) - they sure do line up for the treats that Pet Friendly includes.”

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“Absolutely love petfriendly! Can't say enough how much easier it is to keep track of when the animals are due. My cats and dogs go crazy when the box comes because they know there are treats in there. Thank you! ☺”

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“Good communication. Good product. Good service”

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PetFriendly is rated 4.2 based on 701 reviews