PetFriendly Reviews

Name: PetFriendly
Address: 8616 G Street, Omaha, Nebraska
Rating: 4.20

4.2 Rating 701 Reviews

77 %

of reviewers recommend PetFriendly

4.2

Based on 701 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About PetFriendly:

We’re PetFriendly — a pet wellness company based in Omaha, Nebraska. Our mission is to keep pets healthy and make their humans happy.

We are dedicated to creating safe, effective, and vet-quality pet care products for dogs and cats. We’re your best friend’s new best friend!

Each month we deliver products you need to keep your pets healthy. So delete those calendar reminders, throw away the post-it notes and say goodbye to trips to the store. You can forget about remembering—it's human proof.

Visit Website

Phone:

402-227-3320

Email:

help@petfriendlybox.com

Location:

8616 G Street,
Omaha
Nebraska
68127

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“GREAT product that really works! Love this flea medication and highly recommend it!”

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“I keep coming back to Petfriendlybox. I've paused my subscription and come back 3 different times, they keep proving themselves as both effective and affordable. Now I can get heartworm medication on top of their excellent topical flea and tick prevention. I've tried other brands but Petfriendlybox has kept My pups clear of parasites and comes with high value treats for fun. I might even try the dental treat eventually after they get a dental cleaning. I love the personalization and I've kept a few of the boxes solely because of the cute art like a bus and a boombox design. I wouldn't change a thing. It's way more affordable than the best prescription chews and replant collars and does just as well.”

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“I love the flea and tick medicine that comes for my cats and the love treats afterward. I just added my little dogs to my subscription.”

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“We thought it was hopeless we tried so many different treatments spending hundreds of dollars and nothing helped! Figured what could it hurt when this popped up and to my surprise the next morning we didn't see a single flea on our fur babies. He wasn't a fan of the treats but the kitten loved hers”

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“I haven’t got my package, can’t get a reply and they don’t take calls”

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“I'm only giving it a 4 because I just got my box today & haven't gotten to see how well the products work over the month yet. Was here in under 5 days after ordering, love the personalized experience & option to order as little or as much as you need. Also, I love that they strived to make housing & loving more furbabies more affordable. if this works as well as I hope it does I will never buy another kind of flea meds. already added more items to my monthly box after receiving this one. would love to see more add ons though- treat variety for cats and dogs as well as maybe nail, ear, & tooth care options.”

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“Love the product”

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“I have been overcharged or doubled charged more than twice… there’s no humans to talk to it’s all through email so you have to wait to hear back from them. Doesn’t seem like the product always works.”

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“I tried PetFriendly to see what it was all about and it's a very straightforward service that delivers flea and tick protection every month to your door for your pet. They personalize the products you subscribe to for each pet that you have. The box has your pets photo and name on it so if you have more than one pet, you'll know whose is whose. Aside from the flea and tick medicine they also offer heartworm medicine and treats and vitamins for your pets as well! You can add this on to your monthly subscription or have them as a one time add on. It's very convenient, affordable and very straightforward without and bunch of extra stuff you don't really need. I like the simplicity of the ordering process and the personalization is nice as well. I recommend this for people who tend to forget to purchase the monthly meds and flea killers their pets need. It's very convenient and fuss free.”

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“This service is so convenient that is it almost as useful as the invention of sliced bread. Well, almost! Their customer service is A++ and the products work great and save me a lot of money to buy my kiddos doggie treats and toys. They even include treats -- which they love Kudos!”

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“The product is weak! I am getting a stronger application from my veterinarian.”

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“Been using flea drops for about 4 months working so far my dogs no the treats are coming with them so they come right up for there drops”

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“I have tried products for fleas for my dogs and nothing took the sand flea away I tried the shampoos and that failed also they would always get them back. Now this produce I love it killed the fleas they carried and haven’t seen no sign of any more fleas I will stay subscribed with this flea medication for all six of my dog it’s the best I love it no more watching them itch and not being able to find what will help this produce helped and I love it they seem happier now”

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“Normally your product works but this month it seems watered down, and she is itching alot I hope this does not continue, it has happened before. I would like to be back at a 5 star again, please adjust?”

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“This product works wonderfully for all of my dogs, without any adverse reactions. I have not seen a flea or any flea dirt, and once after a hike in the woods, I found an already dead tick a day later. The service is wonderful, and so convenient with an excellent price. Thank you!”

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“We have been with PetFriendly for months and it is the best I have ever used on my dog. It is easy to apply plus Jackyl loves the extra treat (lung bites) that come with every order. He loves them so much that I got an extra pack with every shipment.”

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“Excellent product”

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“Can't talk to a human when you have a problem.”

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“Took weeks to finally get the request to my vet and once approved it just sat there still saying processing. I sent emails with no response. I am very disapointed in this company.”

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“This product seemed to work for the 1st week and then it was like we nothing in them!”

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PetFriendly is rated 4.2 based on 701 reviews