PetFriendly Reviews

Name: PetFriendly
Address: 8616 G Street, Omaha, Nebraska
Rating: 4.20

4.2 Rating 701 Reviews

77 %

of reviewers recommend PetFriendly

4.2

Based on 701 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About PetFriendly:

We’re PetFriendly — a pet wellness company based in Omaha, Nebraska. Our mission is to keep pets healthy and make their humans happy.

We are dedicated to creating safe, effective, and vet-quality pet care products for dogs and cats. We’re your best friend’s new best friend!

Each month we deliver products you need to keep your pets healthy. So delete those calendar reminders, throw away the post-it notes and say goodbye to trips to the store. You can forget about remembering—it's human proof.

Visit Website

Phone:

402-227-3320

Email:

help@petfriendlybox.com

Location:

8616 G Street,
Omaha
Nebraska
68127

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“Great service for much cheaper than vet prices! Wish I would have found it sooner!”

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“Haven’t had any issues. Flea product work exactly as described.”

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“Bucky likes being flea and tick free. I did increase his weight but y’all shipped his old weight. That’s fine this time but next time he will need the larger weight”

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Thanks for letting us know - our team has reached out to help you update Bucky's weight, Rindy!

“My cats love the treats! We love that the box has their picture on it. I’ve been a costumer for over a year and recommend it to everyone!”

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“Friendly people and great prices!”

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“Each month when our Pet Friendly Bix arrives, our older dog Rowdy gets a little giddy because he ABSOLUTELY LOVES the Beefy Bites....our other 2 pups LIVE them as well, but Rowdy recognizes the box and knows after his flea & tick med application he gets the treats. The bag is pretty small to share between 2 large dogs and 1 small dog, but we make it work. Also...our elderly cat (Brat Cat) really enjoys the Bug Bites. She will sit still long enough for her one spot treatment to have her yummy treat. Thank you for providing a positive reinforcement for my furbabies.”

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“The products came very quickly. Prices were great. I have 4 cats and 1 dog and the boxes were so cute w their names and pics... Most importantly it seems to be very effective”

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“We have not seen a single flea since we started using Pet Friendly flea protection”

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“Doing great”

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“Love that I get it shipped”

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“Product was fine have a problem with bolling I have unsubscribed twice and you are still accessing my account and swnsung product. Please STOP! I have notified the bank of the unauthorized purchases. So please dont try it again. Your cooperation is greatly appreciated. NORMA Henderson”

Helpful Report

Hi Norma! It looks like there was a small mix-up with your subscription. Instead of unsubscribing, your subscription was being paused. Our team has taken care of it for you and stopped your subscription for you.

“Does not work for any of my pets. I will not continue to use product”

Helpful Report

Thank you for your feedback, Erica. Our Customer Happiness team is ready to help you fight these pests, and we have reached out from help@petfriendlybox.com to create a customized solution for your pets.

“Does not work for any of my pets.”

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“Flea treatment is not helping my cat at all. Dogs treatment is lasting about 2.5 weeks before the fleas start to come back. We have treated the yard, the house…at a loss. Will give one more treatment before we cancel.”

Helpful Report

Hi Brandie! We're so sorry to hear that your pets are still dealing with fleas. We have followed up via email and want to make this right for you. 💕

“Used to be wonderful. I put a order in for my dogs monthly flea meds and some home spray and it was supposed to be delivered a week ago and i emailed customer support and have yet to hear anything back. No updates on my order. I'm very upset.”

Helpful Report

Hi Leslie! Thanks for sharing your feedback with us. We made sure to follow up to ensure your box was delivered. We hope we can continue to improve your experience! 💕

“I love the convenience of rhe monthly deliveries of flea control. The treats are great. My cat LOVED the bug bites. She's so picky. My dog loves the dried treats and the beefy bites.”

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“Very pleased ❤️❤️Rusty and Emma love their treats you send them each month you send each month ❤️❤️”

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“Love this company! Love the products ! Can’t rave about this company 😊”

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“Cats treat bag could be the same size as the dog treats,other then that they love the treats .Flea drops work really well😊😊😋”

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“I can't get enough of PetFriendly! I truly do not know how there wasn't a service like this already. A monthly subscription + delivery is beyond convenient.”

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PetFriendly is rated 4.2 based on 701 reviews