PetFriendly Reviews

Name: PetFriendly
Address: 8616 G Street, Omaha, Nebraska
Rating: 4.20

4.2 Rating 701 Reviews

77 %

of reviewers recommend PetFriendly

4.2

Based on 701 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About PetFriendly:

We’re PetFriendly — a pet wellness company based in Omaha, Nebraska. Our mission is to keep pets healthy and make their humans happy.

We are dedicated to creating safe, effective, and vet-quality pet care products for dogs and cats. We’re your best friend’s new best friend!

Each month we deliver products you need to keep your pets healthy. So delete those calendar reminders, throw away the post-it notes and say goodbye to trips to the store. You can forget about remembering—it's human proof.

Visit Website

Phone:

402-227-3320

Email:

help@petfriendlybox.com

Location:

8616 G Street,
Omaha
Nebraska
68127

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“I love the ease of use and the ordering process is simple.”

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“very good, very nice.”

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“I been a long time customer to pet Friendly's but I will be honest I have been very satisfied up until recently my boxes are getting here very late or have been absent here and there but My All In All satisfaction is pretty good but the most important thing is my babies getting their flea medications and anything else I order from the website so with that being said I wouldn't rate my satisfaction being very high”

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Hi Dawn! Thanks for sharing your feedback with us. We're definitely bummed by your experience and want to make it right. We've followed up via email to ensure your pets are taken care of.

“I have been using for a while now this last few months. Shy has been chewing in the same spot as the fleas are in the area . I bath her about every 2 to 3 months”

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Hi Cynthia! Thanks for sharing your feedback with us. We're bummed to hear Shy is still dealing with fleas. We've sent an email with some additional tips to help her stay flea-free for good!

“The fleas this year were horrible! I guess I should have ordered a second dose. I ended up going to the vets office for help because she scratched herself raw.😔”

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Hi Terri! They are so nasty and we're so sorry your pet is still seeing fleas! We've followed up via email to help send some additional tips! Hope she's feeling better 💕

“Excellent service, fast shipping, excellent product!”

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“Absolutely love pet friendly! Product arrives every month on time. Application is super easy and George loves the extra treats inside!”

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“Love the personalized pet products!!”

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“Very satisfied”

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“Bandit can’t be wait for m to open the box can se he knows the box g bites are in it but for him.Great company al and s makes sure the box comes every month.Appreciate it thank you.”

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“I ordered the flea and tick medication and so far so good-I haven’t seen any bugs or bites and the medication absorbed more quickly than another product I have used. I’m hoping to continue the product because I am trying to save some money and Jingle Bell loves the treats! Thank you!”

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“Great products, great prices!”

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“I need to add 1 more dog.”

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“I placed an order at the first of the month, thet took my money but I never received anything. I do recommend this company to anyone.”

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Hi Krystina! Thank you for sharing your experience with us. We're so sorry you didn't receive your box from us. We refunded your charge and hope you find the right products for your pets to stay happy and healthy 💕

“Like the convenience of ordering, the packaging and pet friendly”

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“I loved seeing their names and pictures on the box and the treats were so cute”

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“Love your flea products”

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“Have only had the flea and tick medicine for about 5 days and I can’t see any signs of improvement. They still have the nasty critters crawling around on them. Will be able to tell more in about a week.”

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Hi Kenneth! We're sorry to hear you aren't seeing any improvement quite yet. We've followed up via email with some tips to help you get rid of fleas for good!

“I like the convenience but the flea meds don’t work. My senior cat had a reaction to it and my other cat is more itchy than before.”

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“The products are great and our fur baby gets so excited for her treats!”

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PetFriendly is rated 4.2 based on 701 reviews