Petwell.co.uk Reviews

Name: Petwell.co.uk
Address: M2Y GroupCaslon CourtPitronniere RoadSt Peter Port, GUERNSEY
Rating: 4.78

4.8 Rating 7,287 Reviews

96 %

of reviewers recommend Petwell.co.uk

4.8

Based on 7,287 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 20 20 630

Location:

M2Y GroupCaslon CourtPitronniere RoadSt Peter Port
GUERNSEY
GY1 2RW

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Petwell.co.uk 5 star review on 23rd March 2024

Anonymous

Petwell.co.uk 5 star review on 25th January 2022

Diane Darch

Petwell.co.uk 5 star review on 15th January 2022

Anonymous

Petwell.co.uk 5 star review on 28th June 2021

Simone Mcdermott

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always have the product in stock and service is quick and excellent”

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Posted 7 years ago

“Product as described and arrived on time!”

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Posted 7 years ago

“Good price Delivered on time”

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Posted 7 years ago

“Prompt delivery competitive prices”

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Posted 7 years ago

“I have bought Frontline for my cat from Petwell for several years now. Easy to order with very good discounts on buying 2 or more products. Very quick delivery and well packaged. They also keep you updated with emails on their products. I would certainly recommend this company and the products to anyone.”

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Posted 7 years ago

“easy to use website, good value and prompt delivery”

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Posted 7 years ago

“Fantastic Fast service and great prices :-)”

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Posted 7 years ago

“Excellent service. Have used a couple of times now and the products arrive far quicker than I expect without any fuss or bother. Thank you. I will be ordering from you again.”

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Posted 7 years ago

“Fast and efficient service fantastic prices highly recommend”

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Posted 7 years ago

“I regularly buy Frontline Plus for my four cats. It's the best price I can find, postage is free and it arrives very quickly. Thank you.”

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Posted 7 years ago

“Easy to use website great prices fast delivery”

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Posted 7 years ago

“The website it straight forward and not full of gimmicks. They charge a fair price for the items I require.”

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Posted 7 years ago

“The prices are competitive and the ordering is easy. Very quick delivery so will continue to buy from Petwell.”

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Posted 7 years ago

“I’m pleased with Petwell and how quickly parcels are delivered. I am also very happy with the prices. Things do come a bit battered in squashed boxes though. I think maybe a review of how things are packaged may be needed?”

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Posted 7 years ago

“Easy to order, free delivery, was delivered ontime”

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Posted 7 years ago

“Excellent prices and fast delivery”

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Posted 7 years ago

“I always purchase my pet products, Feliway, Advantage flea control (I used to use Frontline but apparently the blighters build an immunity to it), and anything else my cats need, from Petwell. The receptionist at the vet where I take them for treatment had advised me to be careful where I shopped as some sites are not reliable and what we think we are getting may be bogus. She assured me that Petwell were a reliable and trustworthy site where I could shop with confidence. Needless to say the vet was not at her elbow when she told me this as they sell these products. I have introduced my family to the site and they now order through Petwell. Their prices are very competitive and delivery is prompt. 👍 B Black”

Petwell.co.uk 5 star review on 5th February 2018

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Posted 7 years ago

“Ordered the item on a Friday and got an acknowledgement (item in stock). I was advised that I would receive a confirmation email when the item was despatched. I had not received this by the following Friday so I queried the whereabouts of the order on the Saturday. I was told that the item had been despatched the previous Monday and that it would take 2 - 5 business days to arrive. No details of who delivering or speed of delivery method etc. given. I received the item the following Monday via Royal Mail. The package did not state whether it had been sent first or second class. Trying to get information from Petwell was difficult as the answers they sent to me seemed to be very much just stock answers. They told me to check if my neighbours had the item; they told me to check with the Royal Mail - difficult as there was no tracking information for the package!. I had to pay £2.99 delivery charges for this small item so I feel somewhat aggrieved that the delivery was so slow. Still no explanation as to why I didn't receive an email confirming despatch. In view of slow delivery and very poor support from this Company (there is no phone number, just an email for queries) I will not be using their services again.”

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Posted 7 years ago

“Good service with product sent immediately”

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Posted 7 years ago

“GOOD PRODUCE QUICK DELIVERY”

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Posted 7 years ago

Petwell.co.uk is rated 4.8 based on 7,287 reviews