Petwell.co.uk Reviews

Name: Petwell.co.uk
Address: M2Y GroupCaslon CourtPitronniere RoadSt Peter Port, GUERNSEY
Rating: 4.78

4.8 Rating 7,287 Reviews

96 %

of reviewers recommend Petwell.co.uk

4.8

Based on 7,287 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 20 20 630

Location:

M2Y GroupCaslon CourtPitronniere RoadSt Peter Port
GUERNSEY
GY1 2RW

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Petwell.co.uk 5 star review on 23rd March 2024

Anonymous

Petwell.co.uk 5 star review on 25th January 2022

Diane Darch

Petwell.co.uk 5 star review on 15th January 2022

Anonymous

Petwell.co.uk 5 star review on 28th June 2021

Simone Mcdermott

Anonymous

Anonymous // 01/01/2019

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“very competitive prices and quick delivery”

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Posted 6 years ago

“Super efficient, really good price, happy customer”

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Posted 6 years ago

“Always keep caniker pro in cupboard it really helps our dogs when there tummy is upset ,recommend this product 100%.”

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Posted 6 years ago

“needed another supply of frontline pipettes for my dog. This the second ive ordered from petwell with first class delivery service i use them again”

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Posted 6 years ago

“Great product at good price and fast delivery service”

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Posted 6 years ago

“Easy ordering and payments. Prompt delivery.”

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Posted 6 years ago

“Excellent purchase, excellent delivery and excellent price. I can't say anymore. Everything was done professionally, emailed after purchased arrived 2days later and cheaper than our other seller and that is why I will now shop with Petwell . A happy dog and his owners Thank you keep up your great service.”

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Posted 6 years ago

“Arrived quickly and much cheaper than going to the vet for a regular prescription.”

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Posted 6 years ago

“Exactly what I ordered was delivered quicker than stated”

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Posted 6 years ago

“I would recommend this site to anyone as the price is great and we got what we ordered from the site fairly swiftly with no issues.”

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Posted 6 years ago

“Very pleased with our purchase nicely packet fast service would buy again”

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Posted 6 years ago

“Very surprised about the sell by date being June this year....now I understand why they were cheap! But not good for me as I have ordered about 8 months worth. Sell by dates must be made more obvious when ordering”

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Posted 6 years ago

“My first purchase from Petwell having got my stuff from our local vet. Price was cheaper and I bought a bigger bulk than normal which was delivered free to my door. Exactly what I was buying from my vet for our dog and two cats but cheaper. No going out and hauling it into the car. Few clicks online and it comes right to your door without fuss. Will definately be buying again.”

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Posted 6 years ago

“The service is excellent and the delivery is prompt, and the prices are extremely competitive.”

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Posted 6 years ago

“Always easy and delivery on time”

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Posted 6 years ago

“Can't fault Petwell. Had what I was after at a very competitive price. Delivered in good time too. Never used them before but I definitely will again.”

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Posted 6 years ago

“I have always found Petwell to be very cheap and easy to use. Simple website with clear instructions and easy to upload prescriptions. Always has what I want.”

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Posted 6 years ago

“Very happy with the service and prompt delivery of the goods I ordered”

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Posted 6 years ago

“Product cheaper than in store and arrived relatively quick.”

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Posted 6 years ago

“Unfortunately very poor, placed an order on December 21st, when not arrived or heard anything emailed. Payment had been taken on the 21st, but the order not processed as one of 7 items out of stock! Other 6 items sent with promises of the remaining item being sent the next week when back in stock. Waited over 2 weeks, no sign or information on missing item, emailed again, only to be told it was in stock so they would send it that day. I don’t think any of it would have ever arrived if I had not kept emailing, and time from being told it was sent, to actually receiving where slow. Giving 2 stars only because customer service replied quickly, and always very polite and helpful. Just unfortunate I had to keep chasing. Would not recommend- sorry petwell more organisation required.”

Helpful Report

Posted 6 years ago

Petwell.co.uk is rated 4.8 based on 7,287 reviews