Petwell.co.uk Reviews

Name: Petwell.co.uk
Address: M2Y GroupCaslon CourtPitronniere RoadSt Peter Port, GUERNSEY
Rating: 4.78

4.8 Rating 7,287 Reviews

96 %

of reviewers recommend Petwell.co.uk

4.8

Based on 7,287 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 20 20 630

Location:

M2Y GroupCaslon CourtPitronniere RoadSt Peter Port
GUERNSEY
GY1 2RW

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Petwell.co.uk 5 star review on 23rd March 2024

Anonymous

Petwell.co.uk 5 star review on 25th January 2022

Diane Darch

Petwell.co.uk 5 star review on 15th January 2022

Anonymous

Petwell.co.uk 5 star review on 28th June 2021

Simone Mcdermott

Anonymous

Anonymous // 01/01/2019

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“Great prices and prompt service”

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Posted 3 years ago

“Had to chase dog food twice. It took so long I had to buy from an alternative supplier whilst I waited for Petwell. Finally arrived in two separate delivers on consecutive days, what a waste of resources. Price very good but hassle factor just not worth it.”

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Posted 3 years ago

“Pleased with everything and delivered in time”

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Posted 3 years ago

“Very pleased with my purchase, quick delivery happy fur babies!”

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Posted 3 years ago

“Not impressed with service this time round.”

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Posted 3 years ago

“I ordered some medication that my dog relies on, and paid extra for 'express' shipping, described at 1-3 days which meant they would arrive just in time as my current batch as due to run out. Ordered on a Tuesday evening, and expected the enzymes to arrive Friday/Saturday on the 'express tracked delivery'. The enzymes had not arrived until the following Monday by which point we had ran out of medication and our boy was poorly. As it was the weekend my local vet was closed, and I had to go on the Monday morning to buy some medication from the vet. I fell that to describe delivery of important medication as 'express' when it arrives almost a week after the order is placed is misleading.”

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Posted 3 years ago

“Always have what I want at a reasonable price”

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Posted 3 years ago

“Quick and easy to order online. Competitive pricing. Fast delivery.”

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Posted 3 years ago

“Excellent quick efficient service definitely use again.”

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Posted 3 years ago

“Happy with all my orders received from Petwell. Came on time. Cannot fault. I will continue to shop with Petwell.”

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Posted 3 years ago

“Super priced and arrived quickly what more do you want”

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Posted 3 years ago

“Problem with 1st delivery solved as soon as contacted company.Excellant customer service”

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Posted 3 years ago

“Always use Petwell for all my cat flea treatments and wormers great offers on products as well”

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Posted 3 years ago

“Always good on price and always good on delivery. A very good online service for my beloved pets.”

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Posted 3 years ago

“always use petwell never had a problem as yet .value for money ,quick delivery”

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Posted 3 years ago

“Excellent value for money and quick to dispatch.”

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Posted 3 years ago

“Easy to place an order. Fast shipping. Had trouble with the hermes courier, seperate complaint made. Customer service was fast and responsive. Would use again”

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Posted 3 years ago

“Arrived quickly price brilliant thank you”

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Posted 3 years ago

“I’m sure Petwell and their products are great but they used Hermes to send my purchase. Hermes aren’t fit for purpose. A dismal delivery company.”

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Posted 3 years ago

“I've made several purchases from Petwell and never been let down by them.”

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Posted 3 years ago

Petwell.co.uk is rated 4.8 based on 7,287 reviews